Quality Assurance Analyst

About the Role

We are looking for an experienced Quality Assurance Analyst to join a digital technology delivery team. The role will be responsible for planning and executing testing activities, managing defects and ensuring solutions are properly validated before release and after deployment.

Key Responsibilities

• Plan and execute System Integration Testing (SIT), User Acceptance Testing (UAT), regression and end-to-end testing.

• Develop test scenarios, test cases and test scripts based on approved requirements.

• Maintain traceability between requirements and test cases.

• Test complete business and customer journeys, including system integrations.

• Identify, document, prioritise and track defects through to resolution.

• Participate in test and defect triage sessions and provide updates on progress, risks and blockers.

• Work closely with developers, project teams, vendors and business users to resolve testing issues.

• Support UAT preparation, execution, evidence gathering and sign-off.

• Conduct regression testing following fixes and system changes.

• Validate deployed fixes and support production testing and post-Go-Live stabilisation.

• Confirm readiness of test environments, test data and user access before testing begins.

• Support release readiness, Go-Live and hypercare activities.

• Maintain QA documentation, test evidence, defect logs and status reports.

Requirements

Experience and Skills

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or a related field.

• 5+ years of experience in software quality assurance/testing.

• Hands-on experience in SIT, UAT, regression and end-to-end testing.

• Good understanding of SDLC and Agile/Scrum methodologies.

• Experience with test and defect management tools such as Jira or Azure DevOps.

• Strong skills in test case development, defect management and QA reporting.

• Experience testing integrations, APIs and end-to-end digital transaction flows will be an added advantage.

• Experience in banking, financial services or fintech environments will be an added advantage.

Key Competencies

• Strong attention to detail and commitment to quality.

• Analytical and problem-solving ability.

• Good communication and stakeholder management skills.

• Ability to manage deadlines and follow through on outstanding issues.

• Strong documentation and reporting skills.

• Ability to work independently and collaboratively with technical and business teams.