About this role
Qualified Success Architect - Global SMB Team
remote type Remote Home-Based
locations Georgia - Remote
time type Full time
posted on Posted Today
job requisition id JR357072
Job Category Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
What You Will Be Doing:
- Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
- Manage a higher-volume book of SMB accounts, leveraging agentic tooling and AI-assisted workflows to scale implementation delivery and ongoing account management without sacrificing quality
- Partner with customer stakeh