QC Pharmaceutical Laboratory Manager

QC Pharmaceutical Laboratory Manager

Westport, MO

• Function: Operations
• Work location type: On-Site
• Job Type: Full-time
• Job ID: R00151419

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Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

About the Role

We are seeking an experienced QC Pharmaceutical Laboratory Manager to lead and oversee the Westport-based testing schedule for raw materials, stability studies, in-process materials, and final commercial release products.

This role is responsible for ensuring that testing activities are completed in accordance with Good Manufacturing Practice (GMP), AbbVie Worldwide Quality Assurance (WWQA) standards, and applicable regulatory requirements, including those of the FDA, EMA, HPRA, and other health authorities.

The successful candidate will be an active and visible leader within the laboratory, engaging and motivating team members, constructively challenging performance, and creating opportunities for professional growth and development.

Key Responsibilities

• People Leadership

• Lead, motivate, and develop team members, taking appropriate action to address individual performance when required.

• Conduct performance and development meetings in line with company policies and procedures.

• Participate actively in the recruitment and selection of laboratory team members.

• Monitor attendance and timekeeping and take appropriate action where standards are not met.

• Support the training, qualification, and certification of new employees.

• Ensure the area is appropriately staffed and that resource constraints are effectively managed.

• Promote a culture in which all activities are completed in compliance with AbbVie and regulatory requirements.

• Operational and Strategic Support

• Provide testing completion dates to support raw material, stability, in-process, and final commercial release timelines.

• Monitor team performance and provide relevant KPI data.

• Lead Tier 2 meetings and support effective escalation and issue resolution.

• Represent QC Pharma at meetings and forums as directed by senior management.

• Coordinate the review and approval of local and global quality documents.

• Ensure team activities support AbbVie’s strategic objectives, including effective collaboration across functions and business units.

• Departmental Support and Compliance

• Collaborate with laboratory management colleagues to ensure testing is completed, reviewed, validated, and released in line with procedural timelines and site and laboratory performance targets.

• Facilitate resource allocation across QC Pharma teams to support business priorities, meet testing timelines, and provide professional development opportunities.

• Coordinate with laboratory management and laboratory trainers to ensure appropriate cross-training is completed.

• Maintain inspection readiness for internal and external audits and regulatory inspections.

• Support continuous improvement initiatives across the laboratory.

Qualifications

• Bachelor’s degree or equivalent qualification in a relevant scientific discipline.

• Demonstrated experience in direct people management, including performance management, development planning, and conflict resolution.

• Strong knowledge of GMP standards and regulations, particularly laboratory-related requirements.

• Experience working in a pharmaceutical, biotechnology, or other regulated laboratory environment.

• Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.

• Confidence communicating with external stakeholders, including regulatory inspectors and auditors.

• Strong organizational and planning skills, with the ability to manage competing priorities and meet demanding timelines.

• Demonstrated ability to work collaboratively across functions and build effective relationships.

• Experience supporting inspection readiness, quality systems, and continuous improvement activities.

• Ability to lead teams, make sound decisions, and promote a culture of compliance, accountability, and continuous development.

• Additional Information

• AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

• US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

• https://www.abbvie.com/join-us/reasonable-accommodations.html

• Recruitment Fraud Alert

We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:

• AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.

• If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

• If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

• Protect yourself by verifying job offers and communications. Your safety is important to us.

• Where We Work

• Role is exclusively performed at a site or office and onsite presence is required. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.

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