QA Tester & Project Coordinator | AI-Powered

QA Tester & Project Coordinator | AI-Powered at HelloMe Limited

About the Role

• We are seeking a detail-oriented, analytical, and results-driven QA Tester (AI-Powered) / Project Coordinator to join our growing cross-border FinTech team.
• The successful candidate will be responsible for conducting hands-on software testing using AI-powered tools and conventional QA methodologies, identifying and documenting defects, validating fixes, and ensuring that software products meet functional, technical, security, and business requirements before release.
• The role also involves coordinating software development projects, tracking deliverables and timelines, facilitating communication between technical and business teams, managing project documentation, and supporting successful software releases.
• The ideal candidate must be comfortable using AI tools to support test case generation, test automation, defect analysis, regression testing, API validation, and testing documentation, while independently verifying AI-generated outputs for accuracy and reliability.

Key Responsibilities

• AI-Assisted Quality Assurance and Software Testing

• Use AI-powered testing tools to generate test cases, identify edge cases, support test automation, and improve testing efficiency.

• Perform functional, integration, regression, smoke, exploratory, and end-to-end testing of web and mobile applications.

• Test cross-border payments, remittances, digital wallets, virtual accounts, FX transactions, and payment workflows.

• Conduct API testing using Postman or equivalent tools and validate third-party integrations.

• Identify, document, track, and retest software defects, ensuring timely resolution.

• Validate AI-generated test scripts, test data, and results before relying on them for QA decisions.

• FinTech Payment and Security Testing

• Validate transaction processing, payment statuses, notifications, settlement, reconciliation, and failed-payment recovery.

• Test authentication, authorization, role-based access, and relevant KYC/KYB, AML, and fraud-monitoring workflows.

• Verify data accuracy, transaction integrity, and application behaviour under different conditions.

• Support security, performance, usability, and post-release testing activities.

• Project Coordination and Delivery

• Coordinate software projects from planning and development through testing, release, and deployment.

• Track project timelines, sprint activities, milestones, deliverables, and outstanding tasks.

• Coordinate stand-ups, sprint reviews, testing sessions, UAT, and release meetings.

• Follow up with developers, Product, DevOps, Operations, and other stakeholders on pending tasks and blockers.

• Escalate risks, delays, and unresolved issues to the appropriate supervisor.

• Defect, Release and Documentation Management

• Maintain test cases, test evidence, defect logs, QA reports, and project status updates.

• Coordinate release readiness checks and verify fixes before deployment.

• Support staging validation, production verification, and rollback coordination when necessary.

• Prepare concise reports on testing progress, defect trends, project risks, and release readiness.

• Continuous Improvement

• Recommend AI tools, test automation opportunities, and QA process improvements.

• Monitor recurring defects and support root-cause analysis.

• Ensure AI tools are used responsibly, with appropriate data protection and human review.

• Perform other related duties assigned by Management.

• Requirements & Qualifications

Education

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related discipline.

• Relevant QA, software testing, Agile, or project management certifications are an advantage.

• Minimum of 3–5 years of practical experience in Software Quality Assurance, Software Testing, or Quality Engineering.

• Experience testing web applications, mobile applications, REST APIs, and software integrations.

• Experience in cross-border FinTech, banking, payments, remittance, or other financial services is strongly preferred.

• Demonstrable experience using AI tools to support software testing, test case development, defect analysis, or automation.

• Experience coordinating software projects, tracking deliverables, and working with cross-functional technical teams.

• Experience with Agile/Scrum workflows, issue tracking, and software release processes.

• Required Technical Skills

• AI-assisted testing: Practical use of AI tools such as ChatGPT, Claude, GitHub Copilot, or specialised AI testing platforms.

• Testing tools: Postman or equivalent API testing tools; familiarity with Selenium, Cypress, Playwright, or similar automation frameworks is an advantage.

• Project management: Jira, Trello, ClickUp, or equivalent task and project tracking tools.

• Technical knowledge: Understanding of APIs, HTTP status codes, JSON, databases, SQL basics, webhooks, and software development lifecycles.

• FinTech knowledge: Understanding of payment lifecycles, transaction validation, reconciliation, and financial data accuracy.

• Reporting: Ability to prepare clear test reports, defect logs, project updates, and release documentation.

• Key Competencies

• Strong analytical thinking and attention to detail.

• Practical, hands-on testing and problem-solving skills.

• Ability to use AI tools critically rather than relying blindly on generated results.

• Excellent coordination, communication, and follow-up skills.

• Ability to manage competing priorities and meet deadlines.

• High integrity, confidentiality, and awareness of financial data security.

• Ability to work independently and collaboratively in a fast-paced FinTech environment.

• Check how your CV matches this job