QA Engineer

Job title: QA Engineer

About the Role The QA Engineer will be responsible for testing and quality assurance for all products in the Copeland Controls Solutions – Cold Chain portfolio of controls, devices, and software applications with high standards. This role will also mentor offshore test teams.

What You'll Do

• Creating, executing, maintaining test plans, test cases for electronic controls, devices, products, peripherals, embedded, and software of various projects.
• Assist with integration lab, test environments including installing, wiring, maintaining devices, software application testing of controls products.
• Submit defects using defect tracking software and verify resolutions.
• Participate in daily status meetings for assigned projects to share the updates.
• Provide support to the Technical Services department as needed to resolve customer issues.
• Support customer field trials with installations for firmware, controls, device products, and software as assigned.
• Mentoring, training, supporting cross-functional teams of embedded firmware and software testers located offshore.

What We're Looking For

• Self-motivated with the ability to analyze multiple sources of information, define problems clearly, and reliably reproduce them.
• Strong leadership qualities: ability to lead, inspire, coach, and mentor to develop talents and deliver quality objectives.
• Champion product quality across organizations and foster an environment of collaboration and accountability.
• Excellent communication skills and a customer-focused mindset.
• Personal integrity and a willingness to drive quality as a shared responsibility.
• Understanding of testing methodologies and collaboration across teams.

Required Education, Experience & Skills

• Associate or Bachelor's in Computer Science, Electrical Engineering, Mechanical Engineering, or related discipline.
• 3+ years of experience in a combination of controls, firmware, peripherals, embedded systems and software testing.
• 1+ year experience as a senior or lead tester for controls, firmware, embedded, peripherals, or software teams or testers.
• Knowledge of electronics and understanding of electrical safety agency requirements.
• Strong experience with test planning, forecasting test cycles and testing projects with a proven track record of meeting deadlines.
• Experience with Defect Tracking, Results Documentation and cross-functional collaboration.
• Strong organizational skills, attention to details, problem-solving ability to respond to changing assignments and tasks with minimal supervisory oversight.
• Excellent verbal and written communication skills.
• Understand testing methodologies including waterfall, agile development and have a basic understanding of CMMI.
• Familiarity with Automation Testing tools.

Nice to Have

• Proficient in Microsoft Office Suite and a programming language.
• Experience with Controls systems, Refrigeration and/ or HVAC will be a strong plus.
• Experience with Regression, Automation, Cross-browser and API Testing.
• Familiarity with Playwright, Selenium, Browserstack, Postman, JIRA or equivalent.

Compensation & Benefits

• Salary and benefits not specified in the job posting.