About this role
QA Execution Responsibilities:
Provides operational QA execution support through sampling, testing, evidence gathering, documentation and data preparation under the supervision of a QA Specialist, QA Assistant Manager/Officer or QA Manager.
Core Responsibilities
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Perform assigned QA reviews and testing based on the approved QA plan.
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Conduct sample testing and validate transactions/processes against approved SOPs, policies and controls.
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Identify and accurately document QA findings and exceptions.
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Maintain complete supporting evidence for all QA testing performed.
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Record QA results accurately in the approved QA systems and templates.
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Support data collection and preparation of QA dashboards and reports.
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Identify recurring errors, trends and process weaknesses and escalate them to the QA Specialist/Officer.
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Support review of corrective actions and remediation evidence.
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Assist in Root Cause Analysis activities as directed.
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Perform assigned SOP and process compliance checks.
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Support QA spotlights, analysis and other reporting requirements.
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Maintain confidentiality and integrity of all information handled.
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Complete assigned QA activities within agreed SLAs and quality standards.
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Follow the approved QA methodology and immediately escalate unusual or high-risk findings.
Risk Management Responsibilities
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Follow established QA and risk procedures.
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Identify potential operational, regulatory and control weaknesses during testing.
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Ensure evidence is sufficient to support identified findings.
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Immediately escalate significant or unusual issues to the assigned QA Specialist/Officer.
Requirements
Qualifications
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Bachelor’s degree in Business Administration, Quality Management, Industrial Engineering, Finance, or a related field.
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Professional Certification
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Not required.
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Preferred: ISO 9001 awareness, Lean Six Sigma Yellow Belt, Quality Management or relevant QA training.
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Years of Experience
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Around 1–3 years of relevant experience
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Nature of Experience
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Prior experience in Quality Assurance, Quality Control, Operations, Audit, Data Analysis, Process Management or a similar role is preferred.