About this role
Purpose of the role
The Pump Attendant will be responsible for safely and accurately dispensing fuel to customers, processing payments, maintaining a clean and safe forecourt, supporting basic vehicle services, and ensuring accurate recording and reconciliation of fuel sales and shift activities.
Key Responsibilities
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Dispense petrol and diesel safely and accurately in accordance with established procedures.
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Operate POS systems and accurately process cash and card payments.
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Maintain forecourt cleanliness and safety by sweeping, cleaning spills, emptying waste and keeping the service area orderly.
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Monitor fuel levels in tanks and report any discrepancies or unusual readings to the appropriate supervisor.
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Provide basic vehicle services, including checking oil levels, tire pressure and windshield fluid.
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Provide professional customer service by greeting and assisting customers and responding appropriately to complaints or concerns.
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Conduct end-of-shift reconciliation and accurately document sales totals, fuel volumes dispensed and any incidents occurring during the shift.
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Follow safety procedures for the handling of petrol, diesel and other flammable materials.
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Understand and follow emergency shutdown procedures and other applicable station safety protocols.
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Qualifications & Experience
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Secondary school education or equivalent.
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Previous experience in a petrol station, pump attendant, retail, cashiering or other customer-facing environment is an added advantage.
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Basic ability to operate POS systems and handle cash and card payments accurately.
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Basic numeracy and record-keeping skills.
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Good customer service and communication skills.
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Ability to follow safety procedures and instructions when handling fuel and other flammable materials.
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Physically able to perform forecourt duties, including standing for extended periods and maintaining cleanliness.
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Reliable, attentive and responsible in handling cash, fuel and customer transactions.
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Ability to work effectively as part of a team and follow shift schedules.
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Location: Mlowo, Mbeya