About this role
Job title: PT Operations Supervisor- St Andrews Hall
About the Role The PT Operations Supervisor at St Andrews Hall is a part-time role focused on supporting day-of-show operations. You will work directly with the Ops Manager and Security Supervisor to ensure guest satisfaction, security, and smooth execution of events.
What You'll Do
- Work directly with the Ops Manager and Security Supervisor to perform day of show duties
- Respond to elevated staff/guest inquiries regarding all shows, artist meet-and-greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
- Work through and correct guest concerns and complaints regarding security and customer service-related situations
- Follow up with Security and Guest Services teams to ensure that service standards are met
- Perform opening/running/closing duties according to Live Nation policy
- Inform guests of Music Hall amenities & make recommendations
- Maintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered
- Suggestive selling of all venue products and services when applicable
What We're Looking For
- Passionate and motivated
- Driven, with an entrepreneurial spirit
- Resourceful, innovative, forward thinking and committed
Compensation & Benefits
- Perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support