About this role
PT LOA Consultant
We are looking for an experienced PT LOA Consultant to support leave and accommodation administration for a healthcare organization in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for a detail-oriented individual who can oversee complex leave cases with accuracy, communicate effectively with employees and leaders, and coordinate closely with an external leave vendor. The role requires strong case management skills, sound judgment, and the ability to provide a consistent, compliant experience across a high-volume workload.
Responsibilities
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Oversee the full leave process from initial request through return-to-work, ensuring each case is handled accurately and in accordance with applicable policies and regulations.
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Administer a range of leave and accommodation matters, including family and medical leave, paid family and medical leave, parental leave, pregnancy-related leave, intermittent leave, and workplace accommodations.
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Serve as the primary point of coordination among employees, people leaders, and the external leave administrator to keep cases moving efficiently and resolve issues promptly.
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Review active leave files regularly, track required actions and deadlines, and maintain complete, well-organized documentation for every case.
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Advise managers and team members on leave procedures, eligibility considerations, accommodation steps, and expected timelines.
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Manage a steady shared caseload of active leave matters while balancing competing priorities and maintaining a high level of service.
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Work within HR systems and vendor platforms to update records, verify information, and support accurate leave administration.
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Collaborate with internal stakeholders to identify process gaps, support operational consistency, and help maintain compliance across leave programs.
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At least 5 years of experience handling leave of absence administration, benefits-related casework, or a closely related HR function.
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Demonstrated knowledge of family and medical leave, paid leave programs, workplace accommodations, and intermittent leave administration.
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Strong ability to manage detailed case documentation, monitor deadlines, and follow through on multiple open matters at the same time.
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Excellent verbal and written communication skills with the ability to support employees, managers, and external partners professionally.
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Proven organizational skills and the ability to work independently in a fast-paced environment with a high-volume caseload.
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Experience working with HR technology and coordinating with third-party leave or benefits vendors.
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Background in benefits analysis, benefits coordination, or compensation and benefits support is strongly preferred.