PT Coordinator of Student Run Businesses / Store Manager

Job title: PT Coordinator of Student Run Businesses / Store Manager

About the Role The PT Coordinator of Student Run Businesses / Store Manager supports the daily operations and overall success of the Canteen Store and Shark Nation Spirit Store. This part-time role (approximately 20 hours per week) partners with the Director of Student Run Businesses to deliver an engaging retail environment that reflects the Shark Nation brand while supporting student development and operational excellence.

What You'll Do

• Support the daily operations of the Canteen Store and Shark Nation Spirit Store.
• Assist in achieving sales and operational goals through strong customer engagement and effective merchandising strategies.
• Maintain a positive, collaborative, and customer-focused store environment.
• Support the implementation of store promotions, events, and marketing initiatives.
• Monitor store appearance and ensure cleanliness, organization, and operational readiness at all times.
• Deliver exceptional customer service to students, parents, alumni, faculty, staff, and campus visitors.
• Maintain a visible presence on the sales floor and lead by example in customer interactions; resolve customer concerns professionally and efficiently.
• Promote the Shark Nation brand through enthusiasm, professionalism, and product knowledge.
• Assist with hiring, onboarding, training, and supervising Federal Work Study students and Sales Ambassadors.
• Provide coaching, support, and ongoing feedback to student staff; foster a welcoming, energetic, and team-oriented work environment.
• Support staff development through training on customer service, product knowledge, POS systems, and operational procedures.
• Maintain visual merchandising standards aligned with University branding and retail goals.
• Assist with floor moves, product displays, signage, and promotional setups; ensure merchandise is properly stocked, organized, priced, and displayed.
• Receive, inspect, organize, and stock incoming merchandise shipments; assist with inventory counts, stock replenishment, and loss prevention efforts.
• Maintain accurate inventory and shipping/receiving records; support store opening/closing procedures, register operations, and cash handling protocols.
• Assist with Shopify POS operations and troubleshooting when necessary.
• Process and fulfill online orders accurately and efficiently; ensure timely packing and shipping of merchandise.
• Coordinate with vendors and campus partners when needed regarding orders and inventory.

What We're Looking For

• Bachelor’s degree or work/life experience equivalent.
• Retail leadership experience, including multi-level team management.
• Retail management experience in apparel and accessories.
• Shopify POS experience.
• Strong organizational, time management, and problem-solving skills.
• Customer service, communication, and presentation skills.
• Passion for relationship building with customers and cross-functional partners.
• Ability to lead and motivate a team.
• Knowledge of industry trends and market conditions; ability to adapt to changing market conditions and adjust strategies accordingly.
• Physical ability to lift, carry, push, and pull up to 50 pounds; ability to stand/walk for extended periods; frequent bending, reaching, lifting, and movement.
• Availability to work weekends and occasional evenings as required by business needs.

Nice to Have

• Experience working in a college/university retail environment and experience supervising student workers.
• Familiarity with retail promotions and event coordination.

Compensation & Benefits

• Salary: $25 per hour; Part-time (~20 hours/week) on-campus role at LIU Brooklyn.
• Flexible scheduling based on store operations and campus events.
• Equal opportunity employer; commitment to diversity and inclusion.