PS - Quality - Customer Service Logistics/Warehouse/Customization/DC - Band BTA

Job title: PS - Quality - Customer Service Logistics/Warehouse/Customization/DC - Band BTA

About the Role The Quality - Customer Service Logistics/Warehouse/Customization/DC team focuses on ensuring the highest standards of quality across warehousing, distribution center operations, and related processes. This role is responsible for developing, implementing, and monitoring quality systems, procedures, and standards for a warehouse/distribution site, including change management and support of current business.

What You'll Do

• Design and implement comprehensive quality management systems tailored to warehouse and distribution operations, ensuring alignment with industry standards and regulatory requirements.
• Monitor quality performance metrics and prepare detailed reports to assess compliance, identify trends, and drive improvements.
• Collaborate with on-site QA/QC personnel to promote a culture of quality and continuous improvement; provide guidance and assistance in implementing quality standards and best practices.
• Proactively address and resolve quality and compliance issues; collaborate with cross-functional teams to implement corrective actions and preventive measures.
• Ensure effective change management practices, assessing the impact of changes on quality systems and processes.
• Provide quality assurance support in reviewing documentation and enabling disposition of product.
• Develop and deliver training programs to enhance the understanding of quality standards and practices among warehouse and distribution staff.

What We're Looking For

• Bachelor’s degree in a related field (e.g., Quality Assurance, Supply Chain Management, or a relevant discipline).
• Proven experience in quality management within warehouse or distribution environments.
• Strong understanding of quality assurance methodologies, regulatory requirements, and industry best practices.
• Excellent leadership, communication, and interpersonal skills to effectively collaborate with diverse teams.
• Ability to analyze complex data sets, identify issues, and drive actionable insights for continuous improvement.

Compensation & Benefits

• Salary: $27.36 per hour (hourly).
• Benefits: P&G offers great benefits.