PROVIDER ACCREDITATION OFFICER

PROVIDER ACCREDITATION OFFICER

About the Role

HWSETA is seeking to appoint a suitably qualified and experienced Provider Accreditation Officer to implement ETQA and QCTO provider accreditation requirements, support stakeholder capacity building, monitor compliance and quality standards, and facilitate accreditation processes for Skills Development Providers (SDPs), assessment centres, and workplaces.

Key Responsibilities

• Implementing ETQA and QCTO policy requirements relating to provider accreditation.

• Conducting desktop evaluations, site visits, and virtual/onsite evaluations for Skills Development Providers (SDPs) and assessment centres.

• Conducting workplace approval evaluations and monitoring visits of employers funded by HWSETA.

• Monitoring training implementation and ensuring compliance with quality assurance standards.

• Reviewing compliance and quality standards of training providers and employers for authorisation.

• Coordinating the evaluation and validation of learning programmes and learning material.

• Providing guidance and support to stakeholders regarding quality management systems and learning material development.

• Planning and facilitating capacity-building workshops and quality assurance initiatives nationally.

• Supporting stakeholder engagement, advocacy, and ETQA enablement processes.

• Assisting with reporting on provider accreditation performance, compliance, and APP targets.

• Minimum Requirements

Qualifications

• Bachelor’s degree in education, Training and Development, or a related sector field.
• ODETDP qualification will be an added advantage.
• SETA registration as an Assessor and Moderator will be an added advantage.
• Valid Code 08 Driver’s License.
• Own vehicle will be advantageous.

Experience

• 4–6 years’ relevant experience within a Provider Accreditation environment, preferably within an ETQA Division, together with other relevant experience.

• Experience within a Seta environment is preferred.

• Competencies and Skills

The ideal candidate should demonstrate:

• Strong analytical and problem-solving skills.
• Excellent stakeholder relationship management.
• Effective communication and report-writing abilities.
• Sound decision-making skills.
• Ability to work independently and within a team.
• Strong planning, coordination and organisational skills.
• Customer service orientation.
• High levels of integrity, professionalism and accountability.
• Technical knowledge of ETQA, provider accreditation and quality assurance processes.