Protocol Assistant

Protocol Assistant

To provide general and administrative protocol services support to the Company

Location: Lagos, Nigeria (Onsite)/Eastern states, Nigeria

Main Key Responsibilities: –

• Provide protocol and logistical support for the Company’s executives, guests, visitors, and other stakeholders during official engagements.
• Coordinate airport pick-ups, drop-offs, transportation, accommodation, and other travel-related arrangements for executives and official guests.
• Assist with flight bookings, itinerary preparation, hotel reservations, and other travel logistics as required.
• Support the planning and coordination of official meetings, events, ceremonies, conferences, and corporate functions.
• Liaise with relevant internal departments, government agencies, embassies, airports, hotels, airlines, and other external organisations on protocol-related matters.
• Receive and provide appropriate assistance to Company guests and visitors, ensuring a professional and courteous experience.
• Assist in coordinating executive movements and ensure that all logistical arrangements are confirmed ahead of scheduled engagements.
• Maintain accurate records of travel arrangements, official visits, protocol activities, and related documentation.
• Assist with visa applications, travel documentation, permits, and other official documentation where required.
• Monitor travel schedules and promptly communicate any changes, delays, cancellations, or other developments to relevant parties.
• Ensure vehicles, drivers, accommodation, meeting venues, and other logistical requirements are appropriately coordinated for official assignments.
• Provide support in managing invitations, guest lists, seating arrangements, and other protocol requirements for corporate events.
• Handle sensitive and confidential information relating to executives, guests, and Company activities with utmost discretion.
• Maintain professional relationships with relevant service providers and stakeholders to facilitate smooth protocol operations.
• Process and follow up on protocol-related requests, invoices, and supporting documentation in line with Company procedures.
• Perform other protocol, administrative, and logistical duties as may be assigned by the Line Manager.Perform any other immigration and protocol duties as may be assigned.

Qualification/Experience/Key Competencies: –

• Bachelor’s degree in Business Administration, Public Administration, International Relations, Hospitality Management, Mass Communication, or a related discipline.
• Minimum of 3–5 years’ relevant experience in protocol, administration, executive support, travel coordination, hospitality, or a related role.
• Experience in a structured corporate environment will be an added advantage.
• Good knowledge of travel arrangements, airport procedures, hospitality services, and corporate protocol.

Check how your CV matches this job