Protection of Family Links Field Officer II

Protection of Family Links Field Officer II at International Committee of the Red Cross (ICRC)

Location: Abuja (ABJ)

Contract Type: Fixed-term contract

Purpose

• The Protection of Family Links Field Officer 2 supports the implementation and monitoring of ICRC restoring family links (PFL) activities.
• S/he ensures that the visitors and/or callers leave with a positive impression of the ICRC and that the ICRC understands the visiitors and/or callers’ needs and can respond to them appropriately.

Accountabilities & functional responsibilities

• Provide information about the file of the missing persons and presents synthesis of problematic.
• Advise on culture, politics, general situation and share relevant information related to the context.
• Monitor government policies and guidelines addressing the issue of missing persons in Nigeria and contributes to influence their development and effective implementation.Carries out media monitoring for a general follow up of the issue of missing persons in Nigeria.
• Review PFL cases and makes recommendations to the data team on tagging in accordance with institutional procedures.
• The Field Officer will make basic changes to the data base during case review.
• Interpret accurately from Hausa to English and vice versa during meetings with families of the missing.
• Receive visits and phone enquiries from beneficiaries, responds to them, and transmits the information to the concerned team for action.
• File all Red Cross Messages opened and received from Sub-Delegations and abroad.
• Support during family reunifications in the lake Chad region, drafts donation certificates and handover certificates prior to family reunifications.Assists to follow up of correspondences/diplomatic pouch with the protection assistant.
• Raise supply requests to purchase items needed for field activities, training courses, workshops, conferences, and other activities related to the Missing and PFL.
• Remain in regular contact with PFL colleagues in sub-structures and follows up with them to send required files and documents to the sub-structures.

Certifications / Education

• University Degree in social work or social sciences
• 3 years of work experience in similar field
• Good knowledge of written and spoken English and Hausa (other local language is an asset)
• Good computer skill; in particular with Excel, word and power point
• Good knowledge of local cultural aspects and geographically assigned area.
• You must have a valid working permit to work in Nigeria

Application Closing Date

Not Specified.