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Protection Data Technical Assistant

The Norwegian Refugee Council (NRC)
Maiduguri, Borno Posted Nov 6, 2026
On-site

About this role

Job Title: Protection Data Technical Assistant

Job Identification: 22069

Location: Maiduguri, Borno

Category: Protection

Role and responsibilities

Generic Responsibilities:

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Professional Development Plan.

  • Adhere to NRC policies, tools, handbooks, protection information management standards and data protection procedures.
  • Support accurate and timely collection, digitisation, consolidation and validation of PfV monitoring and activity information from the four project LGAs.
  • Maintain updated ITTs, approved protection databases, submission trackers and dashboard source datasets under PDM and MEAL technical guidance.
  • Maintain secure, complete and traceable physical and electronic programme records, including authorized Means of Verification.
  • Identify and promptly flag incomplete, inconsistent, late or potentially compromised data; track follow-up and corrections.
  • Prepare routine data quality and submission reports, attend data review meetings and support timely programme reporting.
  • Coordinate with PfV field teams, MEAL, IMO and relevant partners while respecting access restrictions and information sharing protocols.
  • Plan and deliver assigned tasks with accuracy, integrity, confidentiality and accountability, working under pressure with minimal supervision.

Specific responsibilities:

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Receive, register and consolidate protection monitoring and activity datasets from Bama, Gwoza, Monguno and Madagali; maintain a submission tracker and follow up on missing or late field returns.
  • Digitize approved hard-copy monitoring forms, activity records and other authorized programme documentation accurately, checking legibility, completeness and consistency against source records.
  • Carry out routine data entry, cleaning, de-duplication and basic validation using NRC-approved tools; flag missing fields, conflicting figures, duplicate entries and unusual trends to the PDM and MEAL for resolution.
  • Support the PDM in maintaining the Protection Monitoring Dashboard by updating validated source datasets, checking dashboard inputs and documenting changes; do not independently approve or publish protection analysis.
  • Update protection indicator tracking tables (ITTs), activity databases and other approved reporting trackers with verified information; reconcile totals, reporting periods, locations and disaggregations with MEAL colleagues.
  • Maintain separate, access-controlled records for protection monitoring, referrals, Individual Protection Assistance (IPA) and protection case management as authorised; do not merge identifiable case records into general dashboards or circulate case-level information without approval.
  • Maintain a data quality and correction log, assign follow-up actions to relevant field focal points and escalate suspected data tampering, unauthorised access, loss or disclosure immediately through NRC reporting channels.
  • Support completeness checks of Means of Verification (MoVs), attendance records, referral documentation and authorised IPA/PCM tracking records, without making case eligibility or assistance approval decisions.
  • Maintain organised and secure physical and electronic filing, version control, naming conventions, restricted access, approved retention schedules and safe archiving of documents in accordance with NRC policies.
  • Coordinate regularly with the four LGA teams and implementing partner data focal points to obtain submissions, clarify data gaps and support consistent use of approved forms and reporting templates.
  • Work closely with NRC MEAL, and IMO colleagues to apply approved data standards, conduct routine reconciliations, support data review meetings and prepare accurate data extracts for authorised reporting.
  • Prepare weekly data submission and completeness updates for the PDM, including progress against reporting deadlines, outstanding issues, data quality risks and corrective actions; provide ad hoc updates as requested.
  • Support timely preparation of validated aggregate information for programme and donor reporting, ensuring figures are traceable to approved source records and do not disclose personally identifiable information.
  • Follow NRC protection information management standards, informed consent, confidentiality, safeguarding, data protection and information sharing protocols; use only authorized systems and report any breach promptly.
  • Prepare and follow a weekly work plan, organize competing tasks, meet agreed deadlines and proactively request guidance when technical decisions or permissions exceed the assistant role.

Critical interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Protection from Violence Programme Development Manager (PDM), PfV Team Leaders, Officers, Technical Assistants and case workers
  • NRC MEAL team, and Information Management
  • Other NRC Core Competencies, Partnerships and relevant programme/support teams
  • Implementing partners and field data focal points, through approved coordination channels
  • Recruitment and appointment are contingent upon confirmation of project funding; any contract extension is subject to funding availability and organizational requirements.

Scale and scope of position:

Staff:

No line-management responsibility for NRC staff or CBPNs.

Stakeholders:

PfV field teams across four LGAs, NRC MEAL, IMO, implementing partners and authorised data focal points.

Budgets:

N/A

Information:

Sensitive protection monitoring and activity records; access to identifiable PCM/IPA records only as explicitly authorised.

Legal or compliance:

Term of Employment; NRC information security, data protection, confidentiality and safeguarding requirements.

Qualifications

  • Diploma or Degree in information management, statistics, computer science, social sciences or a related field; relevant practical experience may be considered.
  • At least two years of relevant experience in data entry, database administration, monitoring data management or programme information support, preferably in humanitarian programming.
  • Good working knowledge of Microsoft Excel, Word, Power BI, email and digital data collection platforms such as Kobo/ODK; ability to use templates, formulas, filters and basic data validation.
  • Demonstrated accuracy in data entry, reconciliation, data cleaning, document control and maintaining clear electronic and physical filing systems.
  • Basic understanding of protection information management, data minimization, informed consent, confidentiality, secure data handling and safe information sharing.
  • Ability to compile and update indicator tracking tables (ITTs), routine monitoring databases and dashboard source datasets under technical guidance.
  • Ability to identify missing, duplicate or inconsistent records, maintain issue logs, follow up on corrections and escalate potential data integrity breaches promptly.
  • Strong organizational skills, written English for routine reporting, ability to prioritize deadlines and work independently with minimal supervision.
  • Knowledge of the humanitarian context in Borno and Adamawa, relevant local languages and experience supporting geographically dispersed field teams are advantages.

Behavioural Competencies:

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect.

Application Closing Date

14th November, 2026, 06:00 PM.

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