Property Relationship Manager

Prophs Excellence Services Job Posting

About the Role

• We are seeking energetic, commercially driven and relationship-focused Property Relationship Managers (PRMs) to support the growth and adoption of an innovative property technology platform.
• The successful candidate will be responsible for identifying property owners, landlords, property managers and other real estate professionals, introducing them to the platform, supporting their onboarding and helping them become active long-term users.
• This is a field-based sales, customer acquisition and relationship-management role suitable for individuals who are confident meeting people, developing business relationships and converting opportunities into active customers.

Key Responsibilities

As a Property Relationship Manager, you will:

• Identify and build relationships with landlords, property owners, estate agents, property managers, facility managers and real estate professionals.
• Prospect for potential customers within an assigned territory.
• Visit estates, apartment buildings, property-management firms and prospective customers.
• Introduce and demonstrate the property-management platform to prospective customers.
• Clearly explain the platform's benefits and available features.
• Follow up with prospects through phone calls, WhatsApp, physical meetings and other approved communication channels.
• Convert qualified prospects into active customers.
• Assist customers with account setup and onboarding.
• Help customers add and organise their properties, units, tenants and lease information.
• Support property owners in onboarding and activating their tenants.
• Educate customers on relevant property, rent, payment and maintenance-management features.
• Maintain strong relationships with customers after onboarding.
• Monitor customer activity and encourage continued platform usage.
• Identify opportunities to grow existing customer accounts.
• Gather customer feedback and escalate technical or operational issues appropriately.

Performance Expectations

Performance will be measured based on successful customer acquisition, activation and platform adoption — not simply registrations or account creation.

Key performance indicators may include:

• Number of qualified property-owner prospects generated
• Physical meetings completed
• Product demonstrations conducted
• New customers successfully onboarded
• Properties successfully added
• Units successfully activated
• Tenants onboarded
• Customer platform adoption
• Conversion of customers to relevant paid services
• Revenue generated
• Customer retention
• Account growth and expansion

Who We Are Looking For

The ideal candidate should be:

• Highly confident and outgoing
• Excellent at building professional relationships
• Comfortable with field sales and face-to-face customer engagement
• Persuasive and commercially minded
• Target-driven and results-oriented
• Tech-savvy and able to learn software quickly
• Comfortable using smartphones, WhatsApp, email and basic digital tools
• Organised and consistent with follow-ups
• Self-motivated and able to work independently
• Comfortable travelling within an assigned territory
• Professional, trustworthy and accountable
• Interested in real estate, technology or both

Preferred Experience:

Experience in any of the following areas will be an advantage:

• Real estate
• Property management
• Estate agency
• Facility management
• Real estate sales
• Field sales
• Business development
• SaaS or technology sales
• Customer success
• Account management
• PropTech
• Landlord and tenant relationship management

Strong Advantage:

Candidates who already have access to or relationships within any of the following networks will have an advantage:

• Landlords
• Property owners
• Property managers
• Estate agents
• Real estate developers
• Facility managers
• Short-let operators
• Estate or community managers

Your Role in Simple Terms:

• Identify property owners
• Introduce the platform
• Demonstrate its value
• Onboard customers
• Activate properties and units
• Support customer adoption
• Maintain the relationship
• Grow the account
• Earn performance-based rewards.

Monthly Performance Requirement:

• PRMs will be eligible for a monthly performance allowance upon achieving the required monthly onboarding target.
• To qualify, the PRM must successfully onboard a minimum of: 100 Active Units Per Month
• The target is based on successfully activated units, not simply units, properties or accounts created on the platform.
• A unit will only count toward the monthly target when it satisfies the organisation's defined onboarding and activation requirements.
• This performance requirement ensures that rewards are based on genuine platform adoption and customer acquisition rather than prospecting, registrations or inactive accounts.
• PRMs who do not meet the required monthly activation target may not qualify for the monthly performance allowance for that period, subject to applicable management policies.

Commission Structure:

• In addition to the monthly performance allowance, PRMs will earn an attractive commission on eligible revenue generated from customers they personally acquire and successfully onboard.
• Commission earnings are performance-driven and provide successful PRMs with the opportunity to build a growing portfolio of customers and generate recurring income.
• There is no fixed cap on commission earnings, subject to the applicable commission structure and terms of engagement.
• The more active customers and portfolios you successfully develop, the greater your earning potential.

Remuneration

• Salary: N50,000 - N100,000 per month.
• Compensation: Monthly Performance Allowance + Attractive Commission Structure
• Earning Potential: Performance-Based with Uncapped Commission Potential

Why Consider This Opportunity?

This role provides an opportunity to combine real estate, technology, sales and relationship management while building a portfolio of customers that can generate ongoing commission earnings.

Successful PRMs will have the opportunity to:

• Build valuable relationships within the real estate industry
• Develop practical PropTech experience
• Grow a portfolio of active customers
• Earn performance-based rewards
• Benefit from uncapped commission potential
• Develop long-term sales and account-management experience

Application Closing Date

1st November, 2026.