Property Adjuster I

Description

• Property Adjusters investigate commercial property claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, negotiate settlement of claims with varying complexity and perils, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements.

• Please Note: This is a grade 11-13 range posting. The actual internal level/grade and compensation for this role will depend on the candidate’s geographic location, overall experience, and skill level.

• Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.

• Responsibilities:

• Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of property losses. Reviews and utilizes financial statements to adjust short duration business interruption losses.

• Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure.

• Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary.

• Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes monitors the costs to ensure they are reasonable and necessary.

• Keeps the insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Determines depreciation of claim.

• Affirms or denies coverage of the claim based on the facts and the policy terms and conditions.

• Develops information necessary to make advance, partial and final payments when appropriate.

• Effectively negotiate settlement of claims of varying complexity and perils.

• Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.

• Will be called upon for catastrophe duty.

• Preferably someone with Commercial Property Adjuster License.

Qualifications

• Knowledge of commercial property claims adjusting methods (coverage evaluation, loss assessment, etc.), legal/regulatory environment, financial concepts.

• Skills required include analytical/problem solving, attention to detail, communication, organizing & planning work as normally acquired through a bachelor's degree or equivalent.

• Interpersonal (diplomacy, tact, listening, etc.) and customer service orientation.

• Ability and willingness to travel to the site of a catastrophe for assignments that may last several weeks.

• Employees may apply for a new role after completing 12 months of employment in their current position.

• Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.