About this role
Project Development and Specification
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Build and maintain strong business relationships with developers, M&E consultants, architects, interior designers, contractors and other relevant stakeholders.
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Identify upcoming projects and promote Legrand electrical solutions during the design and specification stages.
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Understand project requirements and recommend appropriate product solutions in collaboration with product and technical teams.
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Monitor project progress from specification through quotation, order confirmation and delivery.
Sales and Business Development
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Develop and manage a healthy project pipeline within Klang Valley and Northern Malaysia.
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Identify and pursue new customers, projects and business opportunities within the construction, electrical and building-material sectors.
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Prepare and deliver product presentations, commercial proposals and quotations.
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Negotiate commercial terms within the approved authority framework and follow through to secure orders.
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Achieve assigned sales, gross margin and business-development targets.
Customer and Project Support
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Provide professional pre-sales and post-sales support to customers and project stakeholders.
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Coordinate with customer service, supply chain, technical support, product management and finance on product availability, technical clarification, credit matters, order fulfilment and delivery schedules.
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Address customer concerns promptly and support effective issue resolution to maintain customer satisfaction.
Reporting and Market Intelligence
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Maintain accurate and timely records of customer activities, project status, quotations, opportunities and sales forecasts in the relevant company systems.
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Submit sales, pipeline and activity reports within the required timelines.
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Monitor market trends, competitor activities, pricing developments and customer feedback, and share relevant insights with management.
Requirements
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Diploma or bachelor’s degree in Business, Marketing, Electrical Engineering, Engineering or a related discipline.
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Minimum three years of sales experience in project-based industries such as electrical products, construction, building materials or related sectors.
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Experience engaging developers, consultants, architects and contractors is preferred.
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Experience managing project pipelines, quotations and sales opportunities through to order closure.
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- KNOWLEDGE, SKILLS AND COMPETENCIES
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Strong communication, presentation, negotiation and relationship-management skills.
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Sales-driven, proactive, resilient and able to work independently with strong follow-up discipline.
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Commercial awareness and the ability to understand customer requirements and recommend suitable product solutions.
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Good planning, project tracking, reporting and stakeholder-coordination skills.
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Proficiency in Microsoft Office and CRM or sales-tracking systems.
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Good command of written and spoken English. Mandarin proficiency is an advantage where required for business communication.
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Possess a valid driving licence and be willing to travel regularly within the assigned territory.
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- KEY PERFORMANCE INDICATORS
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Achievement of assigned sales and gross margin targets.
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Value, quality and conversion rate of the project pipeline.
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Number and value of project specifications, quotations and new business opportunities secured.
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Accuracy and timeliness of sales forecasts, activity reports and project updates.
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Customer responsiveness, satisfaction and effectiveness of cross-functional coordination.
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- GENERAL RESPONSIBILITIES
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Comply with company policies, procedures, ethical standards and applicable health and safety requirements.
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Protect confidential company, customer and business information.
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Perform other reasonable duties consistent with the position and business requirements.