Project Manager

We are looking for a driven and detail-oriented Project Manager to join our Operations team. In this role, you will lead end-to-end project delivery while driving continuous improvement initiatives across the business.

You’ll play a key role in ensuring projects are delivered on time, within scope and budget, while aligning outcomes with business objectives. This is an exciting opportunity for someone who thrives in a fast-paced, cross-functional environment and enjoys turning complex requirements into successful solutions.

Key Performance Outputs

• Plan, execute, and deliver projects from initiation through to completion

• Track progress, manage deadlines, and ensure alignment with scope and budget

• Gather and analyse business requirements, facilitating workshops and stakeholder engagement

• Translate business needs into clear project documentation (e.g., scope, process maps, UAT plans)

• Lead project teams and collaborate with internal departments and external vendors

• Manage stakeholder expectations and communicate project updates, risks, and outcomes

• Identify risks and implement mitigation strategies

• Maintain high-quality standards across all project deliverables

• Drive process improvements and support continuous improvement initiatives

• Produce regular reporting and maintain comprehensive project documentation

Requirements

• Minimum Requirements

• Relevant tertiary qualification in Business Administration, Project Management, or related field

• 3–5 years’ experience in a similar role

• PMP, PRINCE II, or equivalent certification (advantageous)

• Proven experience managing projects end-to-end

• Key Skills & Competencies

• Technical Skills

• Strong business analysis and problem-solving capability

• Experience with project management methodologies (Agile, Waterfall)

• Ability to translate complex requirements into actionable solutions

• Strong organisational and multitasking skills

• Proficiency in MS Office (Word, Excel, Outlook)

• Exposure to process improvement and systems optimisation

• Behavioural Competencies

• Excellent communication and stakeholder management skills

• Strong relationship-building ability

• Highly organised, deadline-driven, and detail-oriented

• Why Join Us?

• You’ll be joining a collaborative team that values excellence, accountability, and continuous improvement. This role offers the opportunity to make a tangible impact on business performance through effective project delivery and innovation.

• If you’re passionate about delivering projects that drive real business outcomes, we’d love to hear from you!