Project Manager, Senior

Project Manager, Senior

As part of the GDIT CITS team supporting U.S. Central Command (CENTCOM) J6 The Project Manager Oversees complex projects that drive impactful mission outcomes for our customers as a Project Manager, Senior. Here, you’ll see the bigger picture on mission initiatives and where your project management career can go at GDIT.

Key Responsibilities

• Lead end-to-end delivery of ServiceNow and Zero Trust projects, including planning, execution, monitoring, reporting, and closure.

• Define project scope, objectives, deliverables, milestones, and success criteria in collaboration with stakeholders.

• Develop and maintain integrated project plans, schedules, resource allocations, and performance metrics.

• Coordinate cross-functional teams, including cybersecurity personnel, ServiceNow developers, system administrators, business analysts, engineers, external vendors, and government stakeholders.

• Manage project risks, issues, assumptions, constraints, and dependencies; ensure timely mitigation and resolution.

• Lead Agile ceremonies, project reviews, integrated product team meetings, and traditional governance processes as appropriate.

• Support implementation of Zero Trust principles, including identity, access management, device security, network segmentation, data protection, continuous monitoring, and risk-based access controls.

• Ensure ServiceNow capabilities support ITSM, IT operations management (ITOM), cybersecurity workflows, governance, and automation requirements.

• Ensure alignment with ITIL best practices, cybersecurity requirements, organizational standards, and applicable security and regulatory requirements.

• Track project performance using appropriate tools and techniques; provide clear, timely status updates and executive-level briefings to stakeholders.

• Manage project budgets, forecasts, staffing requirements, and financial reporting.

• Support change management, stakeholder engagement, training, and user-adoption activities.

• Ensure quality assurance, documentation, configuration management, and compliance throughout the project lifecycle.

• Identify opportunities to improve ServiceNow workflows, automate processes, strengthen security posture, and increase operational efficiency.

• What You’ll Need to Succeed

• Bring your senior program and project management expertise, ServiceNow knowledge, and Zero Trust experience to GDIT.

• Required Qualifications

• Education: Bachelor’s degree in information technology, Computer Science, Business Administration, Cybersecurity, or a related field.

• Certification: Project Management Professional (PMP).

• Active DoW Secret security clearance.

Experience

• 5 to 8+ years of IT project or program management experience.
• 3+ years managing ServiceNow platform projects or enterprise IT service management initiatives.

Required Skills

• Strong knowledge of ServiceNow modules, including ITSM and ITOM.

• Familiarity with ServiceNow security operations, governance, workflow automation, integrations, and reporting capabilities.

• Understanding Zero Trust principles and their application across identity, devices, networks, applications, data, and monitoring.

• Experience with Agile, Scrum, Waterfall, or hybrid project-management methodologies.

• Proven ability to manage multiple complex projects simultaneously in a fast-paced environment.

• Strong communication, leadership, problem-solving, and stakeholder-management skills.

• Ability to develop and present project briefings, dashboards, schedules, risk assessments, and executive-level status reports.

• Desired Qualifications

• Experience supporting USCENTCOM or familiarity with its mission and IT environment.

• ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or equivalent ServiceNow certification.

• Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), or equivalent certification.

• Experience implementing or supporting Zero Trust architecture, cybersecurity modernization, identity and access management, or continuous monitoring initiatives.

• Experience working in government, defense, or other highly regulated environments

• Familiarity with integration tools, application programming interfaces (APIs), and automation within the ServiceNow platform.

• Knowledge of cybersecurity frameworks and standards, such as NIST guidance, RMF, and DoW cybersecurity requirements.

• GDIT IS YOUR PLACE

• At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay, and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

• Scheduled Weekly Hours: 40

• Travel Required: Less than 10%

• Telecommuting Options: Onsite

• Work

Location

USA FL MacDill AFB

Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans