About this role
About the Role Acquire Asia Pacific Philippines Inc. (Acquire BPO) is partnering with RingCentral to recruit a Project Manager who will lead strategic initiatives that empower RingCentral's global Customer Support organization with optimized processes, systems, and technologies. You will be a key driver within the PMO, managing complex cross-functional projects including Salesforce enhancements and AI implementations.
What You'll Do
- Lead strategic initiatives within the PMO to optimize Customer Support processes, systems, and technologies across global operations.
- Manage complex cross-functional projects involving Salesforce enhancements and AI implementations.
- Collaborate with stakeholders across functions to ensure projects are delivered on time, within scope, and with measurable impact.