About this role
The Virginia Department of Transportation (VDOT) Information Technology Division (ITD) is seeking a highly organized and detail‑oriented PMO Support Specialist to enhance project governance, support project managers, and strengthen agency-wide project delivery practices. This role provides direct support to the PMO through documentation management, training coordination, risk oversight, and recurring reporting across Commonwealth-level and agency IT projects.
Responsibilities
The PMO Support Specialist will:
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Update, maintain, and publish PMO documentation that supports IT project managers and ITD staff.
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Manage and maintain SharePoint Online document libraries to ensure accuracy, accessibility, and proper governance.
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Develop, coordinate, and deliver training (in-person and virtual) for agency IT project managers and supporting staff, including creation of training materials and user documentation.
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Serve as a risk manager for Commonwealth-level IT projects, providing guidance on risk identification, mitigation planning, and escalation procedures.
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Support recurring cadenced reporting using Excel and Power BI, ensuring data accuracy and meaningful insights.
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Provide oversight and guidance to projects in the Planning phase to ensure readiness for execution.
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Ensure projects in execution follow established governance structures, including meeting cadence, reporting, metrics tracking, risk and issue management, and quality assurance.
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Review project plans to ensure inclusion of required components such as tasks, schedules, risk identification, resource allocation, checkpoints, and status reporting.
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Knowledge, Skills, and Abilities
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Knowledge of project management methodologies, PMO standards, and governance frameworks.
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Knowledge of SharePoint Online document organization, permissions, and content management best practices.
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Knowledge of instructional design principles and effective training development techniques.
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Strong skills in publishing professional documentation, maintaining organized repositories, and supporting PMO processes.
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Skill in developing and delivering training to audiences with varying levels of project management experience.
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Skill in performing risk assessments and communicating risk posture.
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Skill in preparing data-driven reports and visualizations using Excel and Power BI.
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Ability to evaluate project readiness during Planning and provide guidance to project managers.
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Ability to monitor governance compliance throughout project execution.
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Ability to review project plans for completeness and collaborate with teams to address gaps.
QUALIFICATIONS
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The candidate should have 15 years of overall IT experience. Experience with technology infrastructure is preferred. Application Development experience is a plus.
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The candidate must have a minimum of 10 years of experience.
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The candidate should be proficient in MS Office tools such as Microsoft Project, Visio, and excel.
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The candidate should possess training and documentation experience.
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PMP or ACP Certification through PMI or Qualified under Commonwealth of Virginia
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Qualification Standards for IT Project Managers.
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See :http://www.vita.virginia.gov/oversight/projects/default.aspx?id=
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Experience with VITA’s Commonwealth Technology Portfolio (CTP) system and ECOS
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process is strongly preferred.
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Experience with the core Commonwealth IT procurement processes (RFP, VITA
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Statewide Contract, and CAI SOW) is preferred.
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Prior VDOT PM experience is a benefit.
Requirements
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Skill
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Required / Desired
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Amount
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of Experience
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Large Project Management
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Required
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10
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Years
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Documentation creation experience
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Required
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5
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Years
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Project Management Tools
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Required
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10
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Years
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Training experience
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Required
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5
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Years
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SharePoint document management, indexing, and organization experience.
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Required
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3
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Years
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Experience in IT Risk Management as a risk manager
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Required
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8
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Years
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VITA CTP
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Highly desired
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1
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Years
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Proposal Development/Business Writing
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Highly desired
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10
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Years
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PMP, ACP or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers for Category 4 Projects.
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Highly desired
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8
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Years