Project Manager

About the right team member

As an integral member of our Implementation Team, the Project Manager will drive the software implementation process for our high-impact, global client accounts. You will be responsible for collaborating closely with the region’s Sales and Customer Success teams as well as other global cross-functional teams. Working within a fast-paced and execution-focused team, you will play a pivotal role in optimizing processes, driving operational excellence and enabling our clients’ success.

You will engage directly with a diverse range of stakeholders, from C-suite executives to frontline staff, tailoring your approach to ensure clarity, alignment, and buy-in at every level. Internally, you will work across teams to break down silos, streamline processes, and drive cross-functional collaboration. Externally, you will act as a trusted advisor to Mindbody clients, guiding them through implementation and ensuring a smooth transition that maximizes value. Your ability to influence, communicate, and execute effectively across regions will be key to delivering long-term success for both our customers and the business.

About the role

• Coordinate cross-functional internal resources to ensure the seamless execution of assigned projects, driving alignment between teams and stakeholders.
• Ensure all projects are delivered on time, within scope, and within budget, proactively identifying and addressing potential roadblocks to maintain momentum.
• Assist in defining project scope and objectives, engaging all relevant stakeholders to ensure clarity, technical feasibility, and alignment with business goals.
• Develop and maintain detailed project plans to monitor progress, manage dependencies, and ensure transparency across teams.
• Effectively manage changes to project scope, timelines, and costs, leveraging strong communication and negotiation skills to balance priorities and mitigate risks.
• Utilize project management tools and techniques to measure performance, providing data-driven insights and reporting on key milestones.
• Identify, assess, and mitigate project risks, ensuring proactive issue resolution to maintain project success.
• Create and