Project Manager, PCS

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Language Services team within ICON is seeking highly skilled and experienced COA/eCOA Project Manager/Associate Project Manager to strengthen our services in China. The ideal candidate will have a strong background in project & client management, technical expertise in TMS & CAT tools, and experience in translation and localization.

What You Will Do

As a Project Manager/Associate Project Manager within ICON Language Services, you will be responsible for managing translation projects for clients, starting from initial communication before project launch, including alignment on project scope and costs, through to overall project management, including coordination with internal and external translators, progress management, quality control, and final delivery.

These positions report to a manager based in EMEA.

Key responsibilities include:

• Managing the planning, execution, and delivery of global and local COA/eCOA projects, ensuring alignment with Industry standards & regulatory requirements
• Managing local COA/eCOA projects for China with a fast turnaround time
• Collaborating with cross-functional teams in and outside China to secure deliverables
• Liaise & collaborate with Local client representatives in China to manage expectations & monitor project progress
• Developing detailed project plans, budgets, and schedules, while monitoring progress to ensure successful COA project outcomes
• Facilitating communication and stakeholder engagement to promote collaboration and address any project-related challenges
• Coordinate between team members and clients throughout project execution
• Select and assign translators and reviewers according to project requirements
• Conduct final checks of deliverables and coordinate delivery to clients

Your Profile

Required qualifications and experience:

• Bachelor's degree in life science, linguistic project management, or a related field; advanced degree preferred
• PM position: +5 years of experience in COA/translation/localization project management at a translation company or in a corporate translation department
• APM position: +2 years of experience in COA/translation/localization project management at a translation company or in a corporate translation department
• Business level Chinese and English proficiency
• Proficiency in Microsoft Office applications
• Excellent verbal and written communication skills
• Strong leadership skills and the ability to effectively manage cross-functional teams in a matrix environment
• Strong organizational, planning and time management skills with a focus on achieving project goals and timelines, with high quality standards
• Effective communication and interpersonal skills, facilitating collaboration with diverse teams and stakeholders
• A commitment to maintaining high standards of quality and compliance in all project-related activities
• Strong technical skills, familiarity with translation management systems and CAT tools
• Quality oriented and problem-solving abilities

What ICON can offer you

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.