About this role
[IN] Project Management Operations Analyst
Responsibilities
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Coordinate collection and validation of performance data across multiple systems and teams.
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Develop and maintain recurring executive dashboards, scorecards, and performance summaries.
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Analyze trends, risks, variances, and opportunities across bookings, revenue, earned performance, delivery execution, and resource utilization.
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Translate complex data into concise insights and recommendations for leadership.
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Enterprise Earn Program Management
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Manage the weekly and monthly Enterprise Earn operating cadence.
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Facilitate performance reviews and ensure accountability for follow-up actions.
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Maintain performance frameworks, definitions, governance standards, and reporting methodologies.
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Partner with business leaders to identify root causes and improvement opportunities.
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Execution & Operational Improvement
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Evaluate operational processes and recommend improvements to increase efficiency and predictability.
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Support special projects related to forecasting, delivery performance, capacity planning, and operational excellence.
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Identify leading indicators that improve performance visibility and decision-making.
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Automation & AI Enablement
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Explore opportunities to automate data collection, reporting, and analysis workflows.
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Partner with technology teams to implement AI-assisted insights, forecasting, and performance management capabilities.
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Research emerging tools and best practices that improve organizational effectiveness.
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Help define the future vision for AI-enabled performance systems and operational intelligence.
Qualifications and Skills:
- 3-5 years of experience in project management
- Strong analytical and problem-solving skills.
- Experience with business operations, program management, analytics, or strategy functions.
- Ability to synthesize information from multiple data sources into executive-ready insights.
- Advanced Excel, reporting, and dashboarding experience (Power BI, Tableau, Looker, etc.).
- Comfortable working across multiple teams and influencing without direct authority.
- Curiosity around automation, AI, and operational improvement.
- Excellent written and verbal communication skills.