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Project Director - New Implementations

Centric Software®
Campbell, CA
On-site

About this role

Job title: Project Director - New Implementations

About the Role Lead and govern Centric Software's multi-year new implementations programs for global clients. This role owns executive governance, strategic roadmap, and financial oversight to ensure successful delivery of large-scale, non-standard projects in collaboration with client leadership and Centric teams.

What You'll Do

  • Establish and chair the client-side Steering Committee meetings, providing strategic updates, managing high-level risks, and securing executive sign-off on major program milestones and funding.
  • Define the overall program roadmap and business case for multi-year, multi-phase engagements, ensuring alignment between technical delivery and the client’s long-term strategic objectives.
  • Navigate and resolve political or organizational blockers at the C-suite and VP levels on both the client and Centric sides.
  • Conduct strategic reviews of individual project plans managed by PMs, proactively identifying systemic risks, resource conflicts, and commercial threats before they impact delivery.
  • Oversee the consolidated program budget, manage the P&L for the entire engagement, and ensure all contract terms, change orders, and invoicing milestones are met to maximize commercial success.
  • Mentor Project Managers on applying Centric PMO methodology to extremely large-scale and non-standard project environments while ensuring core compliance standards are maintained.
  • Review the budget forecast and resource allocation forecast prepared by the PMs and ensure its comprehensiveness and accuracy.

What We're Looking For

  • Experience in executive governance and reporting for large-scale implementation programs, including chairing Steering Committees and providing strategic updates to client leadership.
  • Ability to define program roadmaps and business cases for multi-year engagements, aligning technical delivery with the client’s long-term objectives.
  • Proven complex stakeholder management at the C-suite/VP level on both client and Centric sides.
  • Strong risk mitigation skills, with proactive identification of systemic risks, resource conflicts, and commercial threats.
  • Financial oversight experience: managing program budgets, P&L, contract terms, change orders, and invoicing milestones.
  • Experience mentoring PMs and applying PMO methodologies to large-scale, non-standard projects while ensuring core compliance standards.
  • Forecasting and resource allocation oversight.

Compensation & Benefits

  • Salary not disclosed in the posting.
  • Centric Software provides equal employment opportunities to all qualified applicants regardless of race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
  • No additional benefits information was provided in the posting.

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