About this role
We’re seeking a Project Coordinator to join a client’s team that utilizes an AI-powered learning platform used by large, international organizations. The team focuses on onboarding new customers, supporting them through implementation, and making sure projects run smoothly from kick-off to go-live.
As a Project Coordinator, you’ll work closely with both internal experts and customer-side stakeholders, helping keep communication clear, timelines on track, and customers supported every step of the way. You’ll make sure customers have a smooth and positive experience by providing proactive, responsive support. You’ll be the central point of coordination, keeping projects organized and helping move things forward.
What You Will Do:
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Support customers in using a learning software platform
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Run 1:1 meetings, trainings, and troubleshooting sessions
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Set up and manage project plans (templates provided)
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Follow up on milestones, risks, and action items
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Schedule meetings and prepare agendas
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Solve issues and coordinate next steps
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Respond to customer requests via email
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Log and follow up on bug reports
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Collect and share product feedback
What You Need:
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Strong communication and expectation management skills
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Confidence in facilitating meetings
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Excellent spoken and written English
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2+ years of experience in project coordination, project management, customer support, or client-facing roles
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Comfort working across a wide range of topics and stakeholders
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Ability to work to deadlines and iterate quickly on feedback
What We Offer:
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A chance to work as part of the client’s internal team
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Exposure to international, enterprise-level projects
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Hands-on experience with a modern, AI-based software product
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Clear scope of responsibilities and structured project work
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Opportunities for long-term collaboration
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Supportive onboarding and knowledge sharing within the team
If you enjoy working with people, keeping things organized, and helping projects move from start to finish, apply now!