About this role

Job Posting - Claysys

Job Position: PROJECT COORDINATOR

Experience: 2-3 Years

Location: All Locations

Department: BPO

Domain: Project Coordinator

Job Description:

Manage Client Relationships - Understand requirements, align expectations, and ensure a high level of client satisfaction.
Lead Client Engagements - Conduct regular meetings, refine requirements, and maintain clear and professional communication.
Coordinate Project Delivery - Manage resources, team allocations, timelines, and deliverables to meet project requirements.
Track & Report Progress - Provide timely work-status updates and prepare comprehensive reports for clients and management.
Optimize Processes & Resources - Review existing processes, systems, and resource utilization to improve efficiency and performance.
Ensure Quality & Compliance-Oversee due diligence, documentation, accuracy, and adherence to project standards
Manage Process Transitions - Coordinate project inputs, resources, schedules, and responsibilities for seamless transitions.
Handle Escalations - Address internal, client, and quality-related concerns with timely and effective resolutions.
Support Functional Resolution-Guide team members in resolving complex functional issues and process challenges.
Drive Project Success-Ensure projects are delivered on time, within scope, and to the required standards.
Collaborate with Stakeholders-Build effective coordination across clients, teams, and management through strong verbal and written communication.
Work Mode-Remote
ClaySys is an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees.

PROJECT COORDINATOR