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Program Support Specialist II

Columbia University (Staff Jobs)
USD 70,000 - 73,000 / year

About this role

Position Summary

The Student Research division within Medical Education at Columbia Vagelos College of Physicians and Surgeons (VP&S) fosters a dynamic environment that supports the development, execution, and evaluation of student-led scholarly activities.

The Program Support Specialist II provides administrative and operational support to the Global Pop and Student Research programs within the Office of Medical Education. This role plays a key part in ensuring effective program coordination, student engagement, and data tracking to advance education and research initiatives.

Responsibilities

Program Coordination & Administration:

  • Supports Global Pop, Student Research, and NIH Summer Research programs with logistics, communications, and basic database management.
  • Assists in the coordination of the Global Pop summer research program, including:
  • Communicating with mentors and distributing applications.
  • Supporting application review and participant selection.
  • Processing stipend requests and tracking expenses.
  • Provides logistical support for annual student research events, including the Dean’s Research Fellowship, MD/MS Research Symposium, and Student Research Day.
  • Assists in the preparation of materials and reports for program evaluation and donor stewardship.
  • Maintains shared program resources such as inboxes, drives, and websites.

Data Management:

  • Tracks student research participation and maintains accurate records for reporting.
  • Assists in preparing data summaries and program reports for leadership review.
  • Ensures compliance with data collection requirements related to program funding and reporting.

Assessment Administration:

  • Assists in developing and distributing assessment tools to measure program effectiveness and participant experience.
  • Collects, compiles, and analyzes survey and evaluation data.
  • Prepares reports summarizing assessment findings and makes recommendations for program improvements.
  • Works with leadership to ensure assessment methods align with program goals.

Application Process Support:

  • Supports the coordination of the MD/MS dual-degree program application process.
  • Assists with processing applications, tracking submissions, and ensuring compliance with program requirements.
  • Oversees portions of the Global Pop summer research program application process, ensuring deadlines are met and applications are reviewed efficiently.
  • Maintains application records and ensures accurate documentation for reporting purposes.

Grant Renewal and Tracking:

  • Assists with collecting data for grant applications and renewals.
  • Tracks key student demographic data to support funding efforts.

People:

  • Serves as a point of contact for students, providing accurate information on program requirements.
  • Coordinates communications between students, faculty mentors, and institutional stakeholders.
  • Provides guidance to federal work-study students or junior administrative staff as needed.

Other:

  • Stays informed on best practices in medical education and student research.
  • Participates in professional development opportunities.
  • Perform other duties as assigned by leadership.

Minimum Qualifications

  • 3 years related experience
  • Bachelor's degree or equivalent in education and experience required

Preferred Qualifications

  • Experience in higher education or research program support.
  • Familiarity with event planning and program evaluation methods.
  • Knowledge of survey tools and data visualization platforms.

Other Requirements

  • Bachelor’s degree or equivalent in education and experience.
  • Three years' experience or equivalent combination program administration, education, research support, or related field.
  • Excellent verbal and written communication skills, ensuring clarity and professionalism in all interactions.
  • Strong organizational skills to effectively manage complex workflows and prioritize competing responsibilities.
  • Strong interpersonal skills with the ability to handle sensitive student information with discretion and sound judgment.
  • Capable of managing multiple tasks, setting priorities, and working independently to consistently meet deadlines with reliability and efficiency.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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