Program Support Assistant

Program Support Assistant

Responsibilities

• tracking contracts
• inventorying equipment
• coordinating orientations

Requirements

• One year of specialized experience equivalent to GS-05

• Including medical equipment inventory and delivery

• Customer service

• Conflict handling, and data tracking

• U.S. citizenship and federal time-in-grade eligibility required

• Technical tools mentioned

• Synchronized Electronic Purchasing Gateway (SEPG)

• Talent Management System (TMS)

• USA Hire

• Microsoft Word

• Summary

• Program Support Assistant, to describe additional clerical duties this position has assumed as a result of a recent reorganization of administrative support functions within Surgical Services.

Duties

• the incumbent now serves as an Assistant Contracting Officer's Representative (COR) on lower-complexity contracts assigned to Surgical Services, maintaining COR Level I certification per VA Directive/Handbook 1663. The incumbent assists the Program Specialist in preparing and submitting routine contract documentation, maintains contract files, and tracks key contract dates such as option year deadlines and invoice due dates. COR Level II training is completed only as career-developmental preparation; the incumbent does not independently exercise COR II authority or serve as COR of record on higher-complexity contracts, which remain the responsibility of the Program Specialist. The incumbent prepares purchase requests and orders for supervisory review, obtains vendor price quotes, compiles justification documentation, and uploads acquisition packages into the Synchronized Electronic Purchasing Gateway (SEPG) system. The incumbent also compiles purchase card transaction documentation and receipts for the Program Specialist's reconciliation and certification and maintains the assigned sections' equipment inventory list. The incumbent does not have independent purchasing or contracting authority. The incumbent compiles and organizes supporting documentation for Market Pay Review packages and recruitment/retention incentive requests prepared by the Program Specialist, and tracks packages through the approval routing process. The incumbent performs clerk-level data entry and tracking of provider credentialing and privileging records, including expiration dates, with the Program Specialist retaining overall database ownership and reviewing entries for accuracy. The incumbent supports recruitment actions by coordinating interview scheduling and candidate communication and assists in maintaining position management records such as organizational charts and staffing rosters. The incumbent coordinates and executes the new employee orientation program for assigned sections - a program designed by the Administrative Officer and operationalized by the Supervisory Management and Program Analyst - including scheduling sessions and tracking completion. The incumbent monitors Talent Management System (TMS) compliance for assigned section personnel and compiles documentation supporting the Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) process for section providers.
• Work Schedule: Monday - Friday 7:30 am -4:00 pm
• Compressed/Flexible: May be authorized
• Telework: This position may be authorized for Ad-Hoc telework. Telework eligibility will be discussed during the interview process.
• Virtual: This is not a virtual position.
• Position Description/PD#: Program Support Assistant/PD106650
• Relocation/Recruitment Incentives: Not Authorized
• Permanent Change of Station (PCS): Not Authorized

Qualifications

• To qualify for this position, applicants must meet all requirements by the closing date of this announcement. For a GS-06 position, you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized

Experience

• One year of specialized experience, equivalent to at least the GS-05 grade level in the Federal service, that equipped me with the knowledge, skills, and abilities (KSA's) needed to successfully perform the duties of this position and that is typically in or related to the position being filled. Specialized experience includes: 1. Inventory all medical equipment in the Storage areas. 2. Handles conflict and problems in dealing with the customer constructively and appropriately 3. Pick up, deliver, repair, inventory and return prosthetics medical equipment, (i.e. manual wheelchairs, walkers and accessories) There is no educational substitution for the GS-06 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requir