About this role
Program Operations Manager, Meetings & Incentives
We’re looking for an experienced meetings and incentives professional who enjoys keeping complex programs organized, building strong client partnerships, and helping teams deliver exceptional experiences. This role supports meeting and incentive programs through operational coordination, financial oversight, and attention to every detail.
Program Operations Manager Benefits
- Base salary of $95,000–$110,000
- Fully remote work environment
- Opportunity to support domestic and international programs
- Collaborative team supporting high-profile corporate accounts
Program Operations Manager Responsibilities
- Coordinate multiple programs, keeping timelines, approvals, and deliverables on track
- Partner with planning, sourcing, finance, and technology teams to resolve issues and anticipate risks
- Prepare account performance reports and quarterly client review presentations
- Review planning materials, supplier comparisons, budgets, and client presentations for accuracy
- Monitor Cvent records, registration details, and program documentation
- Support final billing reviews, reconciliation, and cost savings reporting
- Participate in site inspections, onsite program delivery, and post-event reviews
Program Operations Manager Qualifications
- 5+ years of corporate meetings and incentive planning experience
- Pharmaceutical meetings or account experience required
- Strong background in client service, vendor sourcing, and contract negotiation
- Proficiency in Cvent, Microsoft Teams, and PowerPoint; strong Excel skills preferred
- Experience reviewing budgets, reconciling expenses, and maintaining accurate financial records
- Strong communication, organization, and follow-through across multiple projects
- CMP certification strongly preferred
- Ability to travel approximately 40% domestically and internationally, including some weekends
JOB ID: 181935