About this role
Job title: Program Operations Coordinator
About the Role The Program Operations Coordinator will help keep program operations running smoothly behind the scenes, coordinating active programs, teachers, and school partners across Chicago and Boston. This remote-friendly role focuses on proactive communication, data tracking, and process-driven support to ensure programs stay on track and students have strong experiences.
What You'll Do
- Coordinate Active Programs: Track status of all programs (registration, staffing, scheduling); Ensure programs are moving forward and on track; Flag risks early (low enrollment, missing info, etc.)
- Manage Communication & Follow-Ups: Send follow-up emails to schools, teachers, and partners; Check in on registration numbers and program updates; Coordinate logistics (dates, rosters, classroom details)
- Support Teacher Coordination: Help assign teachers to programs; Confirm schedules and availability; Follow up on onboarding requirements (background checks, documents)
- Monitor Enrollment & Trigger Actions: Track student signups across programs; Identify low-enrollment classes and flag next steps; Support simple marketing actions (follow-ups, reminders, etc.)
- Keep Systems Updated: Maintain accurate records across programs; Update internal trackers and ensure tasks are completed; Keep everything organized and moving forward
What We're Looking For
- Great Teammate — supportive, reliable, and easy to work with
- Extremely organized and detail-oriented
- Reliable — you follow through and don’t drop tasks
- Strong written communicator (clear, professional, responsive)
- Comfortable with repetitive, process-driven work
- Proactive — you follow up without being told
Nice to Have
- Experience in operations, admin, or coordination roles
- Experience working with schools, education programs, or logistics-heavy environments
- Experience managing multiple projects or timelines at once
- Familiarity with startup environments or fast-paced teams
Compensation & Benefits
- Salary: $20–$25 per hour (hourly)
- Flexible Hours: 15–25 hours/week, work largely on your own schedule
- Ownership: Take real responsibility over live programs and operations
- Startup Experience: Work directly with founders in a fast-growing company
- Growth Opportunity: Potential to grow into a full-time operations role
- Impact: Help run programs that reach hundreds of students across schools