Program Operations Assistant, Horn Entrepreneurship

Job title: Program Operations Assistant, Horn Entrepreneurship

About the Role Join the Horn Youth Programs team as a Program Operations Assistant to help ensure the smooth delivery of dual-enrollment and companion-enrollment offerings by managing course and enrollment data and supporting student registration processes. This role focuses on data accuracy, process coordination, and collaboration with school partners and internal stakeholders.

What You'll Do

• Collect and organize course rosters and enrollment data for dual enrollment and companion enrollment processes
• Manage registration workflows, including reviewing submissions, validating required forms, and tracking enrollment status
• Coordinate with school partners and internal stakeholders to ensure student data is accurate and complete
• Track completion of pre-program surveys; manage end-of-year survey administration and support data cleaning for reporting
• Conduct quality checks on enrollment records, manage course adds/drops, and confirm registration accuracy with University systems
• Assist with billing, invoicing, and related documentation for dual enrollment students and partner schools
• Enter and maintain accurate records of program participation in CRM and related databases
• Support other administrative tasks related to program operations as assigned

What We're Looking For

• Bachelor’s degree or equivalent combination of education and experience
• Strong organizational skills and keen attention to detail
• Experience with data entry, data quality assurance, and/or program administration
• Proficiency with spreadsheets (Excel or Google Sheets) and ability to manage data accurately
• Familiarity with CRM systems, learning management systems, and registration platforms, preferred
• Ability to work independently, manage time effectively, and adapt to evolving priorities
• Customer service mindset and strong written/verbal communication skills

Nice to Have

• Familiarity with CRM systems and LMS and registration platforms is a plus

Compensation & Benefits

• Estimated pay: $22-$24/hour commensurate with experience
• Total Rewards benefits and compensation estimator are available for viewing