Program Manager

About the Role

Xylem seeks a Program Manager with an entrepreneurial mindset to lead and drive change, responsible for delivering growth and coordinating across multiple groups in Cheektowaga, NY. This role focuses on managing programs, P&L, and customer engagement across the program lifecycle.

What You'll Do

• Independently manage medium-large size/complexity program(s) with accountability for cost, schedule, and technical performance across lifecycle.
• Own program P&L and ensure alignment with customer and business commitments.
• Inspire teams to high performance, deliver growth, and deploy internal investments efficiently.
• Serve as primary customer liaison for program activities, identifying gaps/needs and translating into new opportunities.
• Communicate effectively with internal and external stakeholders; foster cross-business collaboration.
• Work in a dynamic environment and adapt to shifting priorities; engage across Business Development, Finance, Engineering, and Operations.
• Integrate business acumen, value proposition, budget/funding options, competitive landscape, and business case development to inform pursuits and strategies.
• Design or propose solutions with the customer; manage contract review, terms and conditions, scope, and documentation of acceptance.
• Manage Customer Relationship Management as primary contact for project updates and milestones.
• Oversee production scheduling, order entry to shipping processes, ensure clear production schedule, and communicate to end customer and operations.
• Delivery of product to end customer.
• Additional duties may be required as needed.

What We're Looking For

• Bachelor’s Degree and minimum 3 years of relevant experience.
• Broad management and leadership knowledge to lead cross-department project teams or enterprise-wide programs.
• Proficient in working with customers, including through challenging issues.
• Demonstrated process improvement experience.
• Program management experience with DoD and/or knowledge of Nuclear Power preferred.
• PMP Certification preferred.
• Excellent interpersonal, written, and verbal skills.
• U.S. Citizenship Required.
• Proficient in Microsoft Office Suite, including Visio.

Nice to Have

• Experience with ASME welding standards and interpretation in regulated manufacturing or defense environments.
• Familiarity with NAVSEA welding requirements, specifications, and documentation standards, including welding compliance on Navy programs.
• Exposure to Section VIII / Nuclear-related programs and highly regulated safety-critical environments.
• Experience managing programs involving code-driven fabrication, inspection, and compliance activities (e.g., welding procedures, qualifications, audits).
• Background supporting programs with DoD, Navy, or nuclear customers with strict configuration control.
• Ability to partner with Engineering, Quality, and Operations to ensure compliance with welding and nuclear standards.

Compensation & Benefits

• Salary: $100,000 - $115,000 per year plus bonus. Starting pay is dependent on skills, experience, and location.
• Benefits: Medical, Dental, Vision plans; 401(k) with company contribution; paid time off; paid parental leave; tuition reimbursement.
• Travel: May travel approximately 10%.