Program Manager - Store Technology

Program Manager - Store Technology

Location: Raleigh, North Carolina (On-site)

Duration: 12-Month Contract (Potential Conversion)

Overview

We are seeking an experienced Program Manager to support a Store Technology portfolio. This role will lead execution across strategic technology initiatives supporting store operations, point-of-sale systems, fulfillment, delivery services, inventory capabilities, and retail technology modernization.

Responsibilities

• Lead planning and execution of large, cross-functional technology initiatives.

• Coordinate across Product, Engineering, Infrastructure, Operations, Support, Architecture, Security, and Business teams.

• Develop delivery plans, milestones, and execution strategies.

• Manage dependencies, risks, issues, and blockers across teams and workstreams.

• Drive stakeholder accountability and alignment with business objectives.

• Develop executive-level status reporting and delivery dashboards.

• Lead governance reviews, planning sessions, and leadership updates.

• Coordinate release planning, deployment, operational readiness, and go-live activities.

• Support post-deployment stabilization and hypercare.

• Required Qualifications

• 8+ years of experience in Program Management, Delivery Management, Technical Program Management, Portfolio Management, or related disciplines.

• Experience leading enterprise-scale, cross-functional technology initiatives.

• Strong experience with Agile and hybrid delivery methodologies.

• Experience managing schedules, dependencies, risks, and executive communications.

• Strong facilitation, communication, and stakeholder management skills.

• Ability to influence across organizations without direct authority.

• Expertise with Jira, Confluence, Microsoft Office, ServiceNow, and delivery reporting tools.

• Preferred Qualifications

• Experience with retail technology, store systems, POS, supply chain, logistics, fulfillment, or customer-facing platforms.

• Experience coordinating multiple Agile teams and large-scale technology transformation efforts.

• Familiarity with operational readiness and production release processes.

• Experience working within product-centric organizations.

• PMP, PMI-ACP, SAFe, Scrum Alliance, or similar certifications preferred.

• EEO

• Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.