Program Manager

Job Title: Program Manager

Location: Abuja

Role summary

The Program Manager takes end to end ownership of donor funded, grant supported, and private sector projects across Nigeria, with a strong focus on public health, data collection, and digital delivery. This is a role for a seasoned operator who can run complex multi state programmes, hold their own in front of donors, government agencies, and partners, and land every project on time, on budget, and fully compliant.

Key Responsibilities

• Programme and grant management

• Translate grant agreements, log-frames, and donor workplans into execution roadmaps with named owners, sequenced milestones, and dated deliverables.

• Run multi state roll-outs end to end, covering pilot design, scale up, and national deployment.

• Maintain a live risk register and issue log for every project, with mitigations assigned and tracked to closure.

• Budget, compliance, and reporting

• Own project budgets, burn rates, and forecasts, and flag variance against plan before it becomes a donor conversation.

• Track delivery against grant indicators, targets, and timelines, and escalate slippage early with a recovery plan attached.

• Produce donor reports covering narrative, financial, and monitoring and evaluation inputs, working with finance and analytics.

• Keep projects audit ready at all times: procurement records, sub award documentation, field payment evidence, and approvals filed as work happens rather than at reporting time.

• Manage no cost extensions, budget realignments, and modification requests through to donor approval.

• Stakeholder and partner management

• Act as the primary interface with donor agencies, implementing partners, government stakeholders including NAFDAC, NMEP, NPHCDA, and state ministries of health, and with vendors.

• Coordinate cross functional delivery across call centre operations, field officers, data analysts, product, and engineering, without formal authority over every team involved.

• Contract and manage third party vendors, consultants, and field partners, including scope, performance, and payment milestones.

• Represent Sproxil in technical working groups, review meetings, and stakeholder engagements.

• Operational execution

• Oversee field operations, training programmes, call centre based surveys, and digital data collection workflows.

• Identify operational risk early, particularly around field access, enumerator performance, and seasonal constraints, and put mitigations in place before delivery is affected.

• Protect data quality end to end, from instrument design and enumerator training through to validation checks and data quality assessments.

• Ensure respondent consent, data handling, and record retention meet the Nigeria Data Protection Act and donor requirements.

• Run clean handoffs between field, call centre, analytics, and client facing teams.

• Monitoring, learning, and growth

• Work with analytics and monitoring and evaluation colleagues to track performance, surface insight, and capture lessons learned.

• Improve delivery models, tools, templates, and standard operating procedures so each project starts further ahead than the last.

• Contribute to proposals, concept notes, and scale up strategies, including workplans, budgets, and delivery narratives.

• What success looks like

• Full command of the active portfolio: scope, budget position, indicator status, and reporting calendar for every live project.

• Relationships established with donor contacts, government counterparts, and internal delivery l