About this role
Program Manager, International Testing Responsibilities
- Own the Active Payments Testing program end-to-end, partnering with our external testing vendor to execute in-country payment tests using real local payment methods across priority markets
- Own the Passive / Payment Credentials program — sourcing, provisioning, and lifecycle management of real payment instruments (cards, bank accounts, SIMs, merchant accounts) for Meta teams testing payment flows that test credentials cannot cover
- Partner with Meta privacy, legal, compliance, finance, and enterprise infrastructure teams to onboard, train, prioritize, and manage testing vendors, and to ensure payment instrument sourcing and handling meets Meta requirements
- Engage and build relationships with cross-functional payments, product, and engineering stakeholders to drive adoption and maximize market coverage of both programs
- Partner with Quality Assurance and payments engineering leads to craft functional payment testing strategies for priority markets, products, and payment methods
- Design and implement scalable frameworks for in-country payment test coverage, prioritizing markets and payment methods by product and business impact
- Improve scalability through automation and standardization of test execution, credential provisioning, and reporting, while ensuring maximum value to Meta payment experiences
- Utilize signals from payment testing outcomes to determine actions that improve payment success rates and product quality
Minimum Qualifications
- 3+ years of experience in program management, including experience shipping large-scale global products
- Experience implementing and managing testing programs for software or web content
- Experience managing external vendors or outsourced delivery partners against defined quality and coverage requirements
- Track record of gaining alignment with cross-organization stakeholders with competing priorities and goals
- Experience aggregating, analyzing, and interpreting complex data sets to inform business decisions
- Skilled in building simple and optimized workflows to support complex product launches
- Experience communicating and driving results with a variety of cross-functional stakeholders, working across time zones and international offices
- Track record of staying focused, prioritizing, and creating structure across large, ambiguous programs, and setting goals for long-term initiatives
Preferred Qualifications
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience operating programs that require handling of financially sensitive assets under compliance, privacy, or audit requirements
- Experience in corporate business management, finance, and compliance
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- A thorough understanding of product Quality Assurance processes and best practices
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Experience in payments, fintech, or financial services, including familiarity with local and alternative payment methods across international markets
- Knowledge of additional languages other than English, to support testing coordination with in-country vendors and stakeholders across international markets
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
For those who live in or expect to work from California if hired for this position, please click here for additional information.
United States of America: $103,000/year to $155,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity
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