Program Manager III

Job title: Program Manager III

Location: Remote

COMPENSATION: $51-$61 HOURLY

Role Overview

An experienced, hands-on Program Manager is required to lead the go-to-market initiatives for a third-party paid support program. This individual will translate established business strategies into active partner pipelines, compile high-quality sales enablement materials, and manage coordinated outreach to drive partner conversions. The successful candidate will collaborate closely with internal strategic managers, operations leaders, and cross-functional teams to expand support services across a global partner ecosystem.

Key Responsibilities

• Build and manage the partner sales pipeline, tracking pipeline health, stage progress, and weekly forecasts against conversion targets.

• Validate and prioritize prospective partners utilizing metrics such as business-client volume, partner spend, and support demand.

• Create tailored commercial assets, including pitch decks, one-pagers, value comparisons, FAQs, and objection-handling materials.

• Coordinate global partner pitches with Strategic Partner Managers and systematically capture regional feedback, particularly in India and Latin America.

• Align partnerships, sales, and operations teams regarding support staffing, service-level commitments, revenue forecasts, and action items.

• Collaborate with Sales Operations and Legal departments on partner contract arrangements covering multiple business clients.

• Track risks, assumptions, issues, and dependencies, escalating blockers with actionable mitigation recommendations.

• Produce structured weekly status updates and monthly business reviews covering pipeline health and progress against plan.

• Develop and maintain operational playbooks and standard operating procedures for the partner sales program.

• Required Qualifications

• Education: College degree is required, with an engineering specialty preferred.

• Experience: Five or more years of experience in program management, partner management, go-to-market strategy, or management consulting.

• Technical

Skills

• Proven proficiency in program management tools, pipeline tracking methodologies, and the creation of executive-level presentations.

• Preferred Qualifications

• Experience with partner-led B2B services, business messaging platforms, support service-level agreements, and AI-enabled workflows.

• Familiarity with multi-region programs, paid-service pricing models, or partner contracts.

• Professional fluency in Portuguese or Spanish.

• Prior experience within similar large-scale technology organizations.

• Work Environment

• This position is fully remote, requiring working hours that overlap with Americas time zones. The prospective assignment duration is twelve months.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated’s Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Message and data rates may apply. You can reply STOP to cancel and HELP for help. You can access our privacy policy at the privacy policy page.

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within a ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.