Program Manager

Department of Veterans Affairs

Summary

This position is for a Program Manager in our Behavioral Health Interdisciplinary Program (BHIP) at the Jackson and Adrian Clinics. Team leaders provide direct care and manage an interprofessional team that provides services to Veterans presenting with a variety of mental health concerns in an outpatient mental health setting.

Duties

• Assigned Duties include but are not limited to PROGRAM COORDINATION RESPONSIBILITIES: The incumbent has broad program coordination responsibilities, which include the operation and management of key clinical, training, or administrative activities. Has direct responsibility for the professional activities of all program staff. Responsibilities include broad development and active implementation of programs, policies, and procedures, oversight of administrative and programmatic resources. Further, responsibilities include monitoring of outcomes using a data-driven quality assurance process for a program that delivers specialized, complex, highly professional services that are important components of the VA Ann Arbor Healthcare System, and significantly affect the health care provided to veterans. The Program Coordinator is responsible for the continuous evaluation of outcome monitors, measurements, and improvements in all phases of substance use disorder treatment and quality improvement initiatives. The program coordinator is responsible for compliance with all accreditations, VACO, and hospital requirements, policies, and procedures. Oversees the establishment of program monitors and outcome measurements within programs assigned using a data-driven quality assurance process. Oversees development of new treatment protocols for patients. Has direct responsibility for all aspects of psychological services in the program, including those conducted by trainees and staff. Provides administrative supervision, guidance and consultation for staff and trainees. Manages all personnel concerns including addressing performance concerns. Consults with and serves as a resource for other professional personnel concerning the need for and development of mental health services. Responsible for timely completion of all program evaluations and documents required by the Medical Center, VISN and VACO, ensuring compliance with appropriate accrediting bodies such as JCAHO. Responsible for implementation of all directives, and completion of all action items assigned in a timely manner. Is responsible for continuous quality improvement and action plan development and follow through. Clinical

Responsibilities

• Evaluates and diagnoses mental disorders within their areas of competence and consistent with clinical scope. Treats mental health, substance use disorders, behavioral concerns, physical health, psychosocial problems, and other psychiatric comorbidities with evidence-based treatment approaches within their areas of competence and consistent with clinical privileges. Completes all clinical charting and documentation required by the Healthcare system, as appropriate within established timeliness guidelines and consistent with quality and accreditation standards. Provides clinical supervision, guidance, and consultation for staff and trainees as assigned. Has direct responsibility for all aspects of mental health services provided by themselves and those that they supervise. Work Schedule: Mon - Fri, 8:00am - 4:00pm Telework: Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Qualifications

Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. NOTE: It is VHA policy that a LPMHC who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record. English Language Proficiency. LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Par