About this role
Program Manager, Category Excellence, Softlines
This is a critical role in the Amazon Fashion & Beauty team that is looking for a Program Manager with strong SQL and data competence and proven program management experience. This candidate will work cross-functionally to deliver operational improvements across programs. This role requires performing dive deeps to problems, identifying and scoping programs, managing timelines, and communicating on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.
Key job responsibilities
- Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
- Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
- Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
- Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
- Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
- Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
- Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.
- Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.
Basic Qualifications
- 2+ years of program or project management experience
- 3+ years of advanced Microsoft Word and Excel experience
- Master's degree or equivalent
- 4+ years of industry work experience
- Knowledge of SQL
Preferred Qualifications
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams
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Job details
- IND, KA, Bengaluru