About this role
Job title: Program Manager - Buyer Programs
About the Role
The Program Manager for buyer programs will own relationships across CFO, Treasury, Finance Ops, and IT, and drive scale and revenue growth through optimized buyer programs. You will act as the single point of accountability for buyer programs and translate data-driven insights into actionable decisions.
What You'll Do
-
Own relationships across CFO, Treasury, Finance Ops, and IT teams and build strong advocacy at middle-management levels.
-
Manage escalations, reviews, and quarterly strategic discussions; act as the single point of accountability for buyer programs.
-
Drive program scaling & optimization: drive invoice flow growth and vendor participation, identify bottlenecks, and ensure smooth integrations and post-go-live support.
-
Guide buyer-side decisions on policy, rates, and capital allocation.
-
Track program performance across key metrics and perform basic analysis to identify trends; translate insights into clear actions for internal teams and buyers.
-
Use data to support strategic conversations and decisions.
-
Expansion & Cross-Sell: identify SaaS automation and lending opportunities, drive buyer-led vendor conversion initiatives, and support conversations around rates, approvals, and urgency cases.
-
What We're Looking For
-
Experience: 1–4 years in B2B fintech, SaaS program management, enterprise customer success, or consulting/operations with client exposure.
-
Skills: strong stakeholder management and communication; analytical mindset with comfort around data; structured problem solving; commercial awareness; ownership mindset with bias for action; proactive in ambiguous environments; high accountability.