Program Coordinator(s)

Mercy Corps

Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.

General Position Summary:

The Program Coordinator will serve as a key focal point for internal consultants, implementing partners, ecosystem stakeholders, and service providers, helping to coordinate activities and maintain alignment across teams. The role will support timely and effective delivery of program activities, strong evidence generation and adaptive management, and compliance with donor and organizational requirements. They will also contribute to program learning, business development, ecosystem engagement, and growth, while helping ensure activities are delivered on time, within budget, and aligned with AgriFin’s strategic objectives.

KEY RESPONSIBILITIES:

Program Coordination and Management

• Coordinate the day-to-day management, implementation, and technical coordination of assigned programs, projects, and strategic initiatives under the strategic direction of AgriFin’s Technical Directors.
• Coordinate implementation across countries, partners, consultants, and internal teams, ensuring activities remain aligned with program objectives, timelines, budgets, and expected results. This includes identification, design, testing, and adoption of responsible AI and digital solutions that address practical challenges faced farmers, agribusinesses, and other agricultural ecosystem actors enhancing emerging technology initiatives under the strategic direction of the Technical Directors.
• Support implementation of program engagements, that includes pilots, the respective annual planning, work planning, budgeting, forecasting, and tracking of program milestones, deliverables, and performance indicators.
• Maintain program and project workplans, implementation schedules, risk registers, partner records, trackers, and other project management tools, including consideration of data privacy, responsible data use, inclusion, accessibility, safety, and potential risks.
• Monitor implementation progress, proactively identify risks, bottlenecks, and dependencies, and coordinate appropriate mitigation and follow-up actions.
• Coordinate internal and external project meetings, facilitate collaboration among stakeholders, and ensure timely follow-up and accountability for agreed actions.
• Coordinate consultants, vendors, research firms, implementing partners, and other service providers to support timely and high-quality delivery of outputs.
• Support contract and partner management processes, including development of scopes of work, consultant and vendor engagements, deliverable tracking, and service completion documentation.
• Ensure effective coordination across technical, program, finance, operations, monitoring and evaluation, communications, and other relevant teams.
• Support preparation of donor reports, presentations, briefs, management updates, and other program and portfolio reporting requirements.
• Identify opportunities to strengthen synergies and integration across AgriFin programs, platforms, technical areas, and partnerships, helping translate learning and innovations from individual projects into broader portfolio opportunities.
• Contribute to program-level planning, performance tracking, learning, and adaptive management, including identifying opportunities to improve program quality, effectiveness, and scale.
• Support the identification and development of new program opportunities, strategic partnerships, and funding initiatives, including proposal development, concept notes, partner engagement, and other business development efforts.

Subgrant and Innovation Project Management

• Coordinate the day-to-day management of AgriFin-supported innovation subgrants and partner awards, from initial work planning and start-up through implementation, monitoring, learning, and close-out.
• Serve as the primary AgriFin focal point for assigned grantees and innovation partners, maintaining regular communication, coordinating technical and operational support, and ensuring clarity on expectations, deliverables, timelines, and reporting requirements.
• Support in developing and maintaining workplans, implementation schedules, budgets, milestones, performance indicators, and deliverables are aligned with grant objectives.
• Coordinate with AgriFin finance, operations, compliance, MEL, technical teams, and consultants to ensure subgrants are implemented in accordance with donor requirements, PG policies, contractual obligations, and agreed technical standards.
• Participate in regular grantee check-ins, progress reviews, and performance discussions, documenting key decisions and ensuring timely follow-up on agreed actions.
• Coordinate the review and approval process for grantee deliverables, technical outputs, financial reports, milestone achievements, and other documentation required for payments and continued implementation.
• Support in identifying and addressing implementation challenges and facilitate access to relevant AgriFin technical expertise, consultants, partners, and ecosystem resources where additional support is required.
• Work technical teams to track results, document evidence, capture lessons, and assess the performance and potential of supported innovations.
• Coordinate grant modifications, extensions, budget realignments, and other implementation adjustments as required, working with relevant technical, finance, operations, and compliance teams.
• Manage grant close-out processes, including completion of final deliverables and reporting, reconciliation of outstanding financial and contractual requirements, documentation of results and lessons, and confirmation that all close-out requirements have been completed.
• Consolidate results and learning across the innovation subgrant to identify common challenges, promising approaches, emerging technologies, and opportunities that can inform AgriFin’s broader programming, partnerships, and future investments.

Evidence Generation, Learning and Accountability

• Support development and implementation of Monitoring, Evaluation, Research, Accountably and Learning (MERAL) frameworks, theories of change, learning agendas, performance measurement plans, and results frameworks.
• Design and implement assessments, surveys, evaluations, research studies, and learning activities.
• Coordinate data collection, validation, cleaning, storage, analysis, and reporting processes.
• Ensure compliance with data quality standards, data protection requirements, and organizational guidelines.
• Develop performance dashboards, visualizations, indicator reports, and learning products.
• Conduct quantitative and qualitative analysis to generate actionable insights and recommendations.
• Lead periodic outcome tracking and impact measurement activities.
• Support evidence generation and learning processes that inform program strategy and decision-making.
• Document lessons learned, success stories, case studies, and best practices.
• Contribute to adaptive management by translating evidence and data into programmatic improvements.

Stakeholder Engagement and Partnerships

• Coordinate day-to-day relationships with AgriFin’s diverse network of partners, stakeholders, and other ecosystem actors.
• Serve as a key point of contact for assigned partners, maintaining regular communication and ensuring alignment on program objectives, roles, timelines, deliverables, and expectations.
• Build and maintain productive working relationships with partners, supporting effective collaboration and identifying opportunities to deepen engagement across AgriFin’s programs and portfolio.
• Facilitate regular partner meetings, technical discussions, implementation reviews, and coordination forums, ensuring decisions and action items are documented, assigned, and followed through to completion.
• Monitor partner commitments, milestones, and deliverables and maintain clear accountability for agreed actions, escalating significant implementation or relationship risks to the appropriate Technical Director or program leadership.
• Organize and support stakeholder consultations, workshops, webinars, learning events, co-design sessions, technical working groups, and other ecosystem engagements.
• Support stakeholder and ecosystem mapping, partner assessments, engagement strategies, and communication plans to identify relevant organizations, capabilities, resources, and opportunities for collaboration.
• Identify