About this role
About the Role Ascend Learning's Program Advisor connects with fitness professionals seeking to advance certifications and specializations. You will assess customer needs and recommend NASM Ascend Learning products to help them achieve their goals. This role embraces teamwork, strong communication, and a customer-focused sales approach to drive outcomes.
What You'll Do
- Handle both inbound and outbound calls with potential customers.
- Contact potential customers through lead follow up process.
- Assess customer needs by following a proven sales process.
- Notating customer interactions in CRM.
- Maintaining a knowledge base of current industry and product knowledge.
- Attending on-site sales and product trainings.
- Collaborating with other sales channels to service our health club accounts and existing customer base.
What We're Looking For
- Bachelor's Degree preferred
- 2+ years of sales experience strongly preferred
- CRM experience preferred
- Self-motivated and energetic with a drive to succeed
- Strong ability to listen, collect information, and then communicate and assist customers with their needs verbally via phone and email
- Ability to work well with others, positively impacting the sales results of our team and serving our customers with excellence
Compensation & Benefits
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- On-site workout facilities
- Community outreach groups
- Tuition reimbursement