About this role
Job title: Professional Services Consultant
About the Role As a Professional Services Consultant for Ripple Treasury, you serve as the bridge between cutting-edge treasury technology and clients' real-world financial goals. You’re a digital architect and trusted advisor who understands each client’s environment, prescribes best practices, and configures Ripple Treasury to drive efficiency and data-driven decision making.
What You'll Do
- Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements.
- Solution Architecture: Design and document the To-Be state, determining the optimal configuration of Ripple Treasury’s suite to meet specific client goals.
- Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes.
- Implementation & Configuration: Take a hands-on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision.
- Enablement & Training: Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI from our solutions.
- Cross-Functional Collaboration: Partner with Sales, Product, and Engineering teams to provide client feedback and influence the future of our product roadmap.
What We're Looking For
- 3+ years experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS.
- Consultative mindset: experience in roles where you don’t just take orders; you ask why, challenge the status quo, and lead clients toward better outcomes.
- Technical Aptitude: experience navigating complex software ecosystems and understanding how data flows between treasury systems, banks, and ERPs.
- Communication Skills: ability to translate tech-speak into CFO-speak, making complex financial concepts clear.