Professional Education Manager

Professional

Education

• Manager

• Primary Function of Position

• The Professional will report directly to the Customer Training Manager, or equivalent and above, within their respective region. This training professional will collaborate cross-functionally with sales, marketing, and engineering to deliver high impact training for da Vinci surgeons from a variety of surgical specialties. The Professional will be actively involved in the continuous improvement and development of customer training programs.

• Essential Job Duties

• Lead one or more clinical verticals to develop surgeon-led training programs for surgeons and staff

• Identify high volume users and opinion leaders who have the potential to host courses as a Teacher KOL

• Vet and onboard Teacher KOLs based on capacity, personality, and willingness to be coached

• Provide feedback to existing Teacher KOLs on delivery, presentation, and lab execution

• Participate in discussions with marketing counterparts on Teacher KOL selection, society partnership, forecasting and course planning

• Work with commercial counterparts to create strategy and drive adoption within assigned verticals

• Ensure that courses are utilized effectively in order to support training and sales strategies

• Create and revise course agendas and obtain regulatory approval

• Work with their next-level manager to use data in order to forecast appropriate course mixes within assigned clinical verticals

• Work with Customer Training Support and Customer Training Managers to coordinate events in labs nationwide in alignment with forecasts

• Attend surgical society events to build relationships with Key Opinion Leaders, high-volume surgeons, and administrators

• Aid in development and evaluation of alternate training modalities as necessary

• Liaise with other medical device companies to provide enhanced support and material for Intuitive Surgeon-Led courses

• Conduct technology training programs for surgical teams, residents and fellows at designated training centers and remote centers as needed

• Work with Customer Training team in a creative, dependable, and flexible manner to improve existing training programs

• Create and run reports on Salesforce.com and Tableau to identify trends and opportunities within assigned clinical vertical

• Provide 4 or more Technical Trainings per quarter, if needed

• Provide occasional support of the da Vinci System in a hospital operating room

Qualifications

• Required Skills and Experience

• 6+ years of experience including 3+ years of Training / Professional Education experience

• Bachelor’s degree required preferably in Clinical or Health Sciences, Healthcare Management, Engineering, Business Administration, Communications or Education

• High capacity and excellent problem-solving skills

• Solid organizational skills and ability to operate independently

• Professional work ethic

• Excellent oral and written communication skills

• Strong interpersonal skills

• Ability to travel up to 50%

• Preferred Skills and Experience

• Medical-device experience preferred

• Knowledge of adult learning principles preferred

• Additional Information

• Intuitive는 고용 기회 균등 고용주입니다. 당사는 인종, 성별, 임신 여부, 성적 지향, 성 정체성, 출신 국가, 피부색, 연령, 종교, 국가 보훈 대상자, 장애 여부, 유전 정보 또는 연방, 주 또는 현지 관련 법률에 따라 보호받는 기타 모든 지위에 관계없이 자격을 갖춘 모든 지원자 및 직원에게 동등한 고용 기회를 제공하며 모든 유형의 차별과 괴롭힘을 금지합니다.

• 당사는 기회 균등법에 따라 범죄 및 유죄 판결 기록이 있는 고용 자격을 갖춘 지원자를 고려할 것입니다.

• 본 직책은 사업상 필요 및/또는 선정된 후보자의 경험, 지식 및 기술에 따라 여기 명시된 직급과 다른 직급으로 채용될 수 있습니다.

• 급여 및 보수는 관련 법률에 따라, 주로 채용이 이루어진 직급 및 후보자의 자격 요건을 기준으로 결정됩니다.

• Shift: Day