Production Support Engineer – Linux / Middleware
About this role
Job Description
Production Support Engineer – Linux / Middleware
Location: Richmond, Virginia (Onsite)
Role Overview
We are seeking a Production Support Engineer for an operational and engineering support role focused on messaging middleware. This position serves as a key liaison between production and development teams. The ideal candidate will be adept at diagnosing issues in large, multi-datacenter application environments and will contribute to the design of resilient messaging architectures.
Key Responsibilities
- Provide NonStop Technical Support including OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand, and Xypro utilities.
- Define, automate, and maintain support processes for data validation, entitlements integration, and upgrades.
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