Product Support Specialist
About this role
Product Support Specialist
Product Support Specialist at Thatch
About the role
In this role, you will be the ultimate subject matter expert on our benefits platform and the complex technical systems that power it. This role is not your typical support role – it will require you to build strong technical expertise, leverage strong problem-solving skills, and use project management skills to strategically improve our support systems, processes, and product quality.
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