About this role
Opportunity Overview
- Represent PSG as a core team member on both existing and new products
- Work with the field team and engineering (SW and HW) as a lead on field issues and escalations in both the field and factory
- Assist with identifying root cause to increase system up time
Work as part of the new product integration team by:
- Participating in new product team meetings
- Working with design engineering to design in serviceability (DFS)
- Lead installation and serviceability discussions as part of design reviews
Support system install requirements and work with install coordinator on required tools, resources, etc.
- Develop a Field Replaceable Unit (FRU) strategy
- Organize, schedule and project manage field upgrades
- Manage training for Teradyne field service engineers
- Develop support documentation
- Monitor system and new product reliability
- Generate reliability reports based on field issues
- Travel expectations are less than 20% of work requirements
All About You
- Degree Required; Bachelors of Science in Engineering (MFG, EE, ME, etc)
- 10+ years of experience
- Ability to lead a high priority new product from a product support standpoint and provide mentorship to other engineers on the team
- Critical thinking and the ability to troubleshoot complex issues
- Detailed understanding of mechanical design drawings and/or electrical schematics
- Must be self-motivated, team oriented, and "hands-on"
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Ability to work with limited supervision and with cross-functional teams
- Ability to create detailed documentation
- Product Support and/or automation experience desired
This position is not eligible for visa sponsorship.
Compensation
The base salary range for this role is $121,100 to 193,800. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.
Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance.
Benefits
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Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details.
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LI-NS1
Job Segment:
- Manufacturing Engineer, Design Engineer, Engineer, Electrical, Field Service, Engineering, Manufacturing