Product Specialist – Individual Insurance

The Wawanesa Mutual Insurance Company

Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, fully owned by its more than 1.8 million members. Headquartered in Winnipeg, Wawanesa is the parent company of WSI, a specialty insurer delivering tailored solutions built around unique needs; Wawanesa Life, a provider of life insurance products; and Western Financial Group, a leading national distributor of personal and commercial insurance.

Wawanesa is committed to helping communities thrive in a changing world. The company invests more than $4 million annually in charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at wawanesa.com.

We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.

Job Overview

Reporting to the Manager, Individual Insurance and working under general supervision, the Product Specialist – Individual Insurance assists in the development, enhancement, and maintenance of Wawanesa's Individual Insurance products and underwriting policies that support and promote corporate strategies for all offered lines of business expertise.

Job Responsibilities

• Analyze and implement product and rate reviews to ensure that our rates are competitive and that appropriate premiums are charged.
• Conduct research and develop innovative and competitive products to meet our needs through the use of business intelligence tools with internal data and identification and analysis of external market information Monitor Industry trends and product performance, including legislation and regulation changes, and coordinate any required changes to products and identify growth opportunities.
• Measure, analyze and report on OKRs and KPIs, leveraging insights to prioritize key product changes Participate in the development and presentation of product training programs to a variety of audiences.
• Analyze market trends, product performance, and member needs to contribute to the development and maintenance of underwriting guidelines and procedures.
• Contribute to systems projects as a product subject matter expert (SME).
• Develop and enhance productive business relationships by liaising with internal and external stakeholders Ensure compliance with governance and regulatory requirements across all initiatives. Enforce adherence to relevant guidelines and standards to maintain organizational integrity and legal alignment.
• Conduct quality reviews on product changes and enhancements including creating and conducting testing plans, reporting outcomes, and actioning improvements to ensure quality.
• Document and maintain external competitive and internal product information to support priorities and business decisions. This could include, but is not limited to: broker manuals, training material, intention documents, wordings, project plans, product backlog, and competitive information.
• Perform other duties as assigned.

Qualifications

• Three to five years' experience in administration.

• Minimum of five years insurance industry experience.

• Completion of post-secondary education.

• Post-secondary degree in a related discipline and/or completion of Life Insurance industry designation is an asset.

• Knowledge of Microsoft Office Suite.

• Strong analytical and problem-solving skills, with the ability to conduct detailed analysis of information, and to select and implement best solutions in a timely manner. Leveraging business intelligence tools.

• Strong business insight and ability to influence key stakeholders at all levels of the organization to capture necessary feedback.

• Strong communication, negotiation and presentation skills, with the ability to communicate at the right level for the audience and present information or arguments in a convincing manner.

• Strong planning and organizing skills with the ability to prioritize daily task.

• Strong attention to detail with the ability to identify relevant information and potential impacts Ability and willingness to travel.

• Diversity Equity, Inclusion & Belonging

• At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

• We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

• We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to [email protected].

• All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

• Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.