Product Owner
About this role
Responsibilities
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Product Strategy & Discovery
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Understand customer business processes and operational challenges.
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Participate in Joint Application Design (JAD) sessions when product expertise is required.
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Analyze customer pain points and identify opportunities to improve the platform.
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Recommend solutions using existing platform capabilities whenever possible.
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Identify feature gaps and define new product enhancements.
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Balance customer-specific requests with long-term product strategy.
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Partner with Product Leadership to prioritize roadmap initiatives.
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Product Definition
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Create and manage Product JIRA stories and epics.
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Write clear functional requirements and acceptance criteria.
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Define workflows, user experiences, and business rules.
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Collaborate with UX and Engineering on solution design.
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Review Business Requirement Documents (BRDs) and proposed workflows.
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